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Kaspersky not switching to new subscription while a current one is active.

Hello there,

So I turned off auto-renewal for my current subscription, and then found out I could not turn it back on. I then bought a different subscription for Premium, and now I have two premium subscriptions, one that is almost expired, and the one I just recently bought. I then checked the kaspersky app and it says that I am still on the subscription that is close to expiring despite having bought a new one. My question is once my current subscription ends, will it automatically transfer to the new subscription?

image_2024-09-20_192552407.png

image_2024-09-20_192615643.png

Solved by Berny

Featured Replies

  • Solution

@MaligoryCzarem Welcome.
 

35 minutes ago, MaligoryCzarem said:

My question is once my current subscription ends, will it automatically transfer to the new subscription?

The reply is 'Yes'

Spoiler

k_reserve_code.thumb.jpg.25c640ef28dfd0f893b48090e9088d04.jpg

 

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