Kaspersky Endpoint Security Cloud: allow user to set exclusions

[mrcmobile]

Kaspersky Endpoint Security Cloud: allow user to set exclusions.

Hallo, I’m trying to find a setting on Kaspersky Endpoint Security Cloud, to allow a user or a device to  set exclusions to folders or files. I can set it, using cloud console, but if I try to set it from client interface on pc, all setting are greyed out. I try to put user in admin group, but anything changes…

 

How to set thing that users can do and do not?

Thank you

 

Marco

 

 

 

[mrcmobile]

Anybody could tell me the way to allow user, to set this feature, directly from end user client interface?

How to set this “allow user setting”, on the security portal?

Thank you.

 

Marco

[Alexey]

I think you should disable your “lock” on your first screen to allow users change policy settings.

[mrcmobile]

Hi Alexey,

the question is…. how to disable this lock?

 

Thank you.

 

marco

 

 

[andrew75]

@mrcmobile, See section “Editing a security profile” 

[mrcmobile]

Hi Andrew, sincerely I tryed to look into security profiles, but I have not dound the parameter to “unlock” user, and allow it to manage locally exceptions…

 

marco

[andrew75]

@mrcmobile, try configuring password protection of Windows devices - https://help.kaspersky.com/Cloud/1.0/en-US/138143.htm

And check the "Configure application setings”

 

 

[mrcmobile]

 

 

password protection is already disabled by default on every profiles

 

 

[andrew75]

@mrcmobile, try enabled it.

[andrew75]

Some functions and settings (for example, disabling protection components of Kaspersky Endpoint Security for Windows) are considered critical. Users have access to these functions and settings only if they are password-protected.

[mrcmobile]

I tried to set password protection for these settings:

 

but on the client interface i continue to see settings grayed out.

I think it is importnt for a user to set an exception. For instance: as soon as installed, kaspersky killed as a virus, an important software called Mailstore (mail archieving) as a false positive. In these situation, I would like user could add exceptions…

but on client interface, all settings grayed out

even if i click on lock, it doesn’t ask me to enter a passwort do unlock these settings.

 

marco

 

[andrew75]

@mrcmobile, then you need to contact technical support on this issue.

[mrcmobile]

the only way to solve, is to “promote” specified user, with admin rights. In this way he can add exceptions….