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Kaspersky claims I have no internet access.


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Hi,

So apparently despite the fact I'm (gasp) on the internet typing this on my Chromebook Kaspersky fails to update claiming I don't have internet access.

I moved closer to the modem... ran still says no internet access. 

I restarted reran - still says I have no internet access

I uninstalled tried to reinstall... and surprise surprise it claims I have no internet access.

Well that's odd because I ran a speed test and guess what... I do have internet access.

No I haven't reset the modem because I don't have  access to it and multiple people use it so I'm NOT going to restart it for something like this.

 

What is going on?

Thanks

Snhawna

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5 hours ago, Shawna said:

So apparently despite the fact I'm (gasp) on the internet typing this on my Chromebook Kaspersky fails to update claiming I don't have internet access.

Hello @Shawna

Welcome!

  1. Unfortunately, Kaspersky does not support Chromebook OS -> Kaspersky Hardware & software requirements

Thank you?
Flood?+?

Edited by Flood and Flood's wife
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  • 2 months later...

This is now happening to me as well.  WiFi went down for repair in neighborhood - K. now stating all scans pending reconnection even though I've run on this computer previously and WiFi is currently active and operational.  Any suggestions?

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