Kaspersky Breaking Google Chrome Help!

[ItsAslan]

When entering a website into the search bar in Google, it always outputs the error: "This site can’t be reached - The connection was reset" with the error code "ERR_CONNECTION_RESET." This problem started earlier today, and I do not know how to fix it, for I have been looking for a solution for a while now. The problem seems to be because of Kaspersky, for when I disable all protection types, Google works again. I will attach the error screen below.

I've seen this problem on other threads; However, the solutions on these other threads do not work for me. Are there any fixes to this problem? Thanks in advance!

[Berny]

@ItsAslan Welcome 

Can you please provide additional details:

 

[ItsAslan]

I am currently running on Microsoft Windows version 22H2

I am using Kaspersky Anti-Virus version 21.3.10.391

And here is a screenshot of the problem:

[Berny]

@ItsAslan

Please try this procedure from @Igor Kurzin

Quote

1. Disable Self-Defense via Settings -> General
2. Exit Kaspersky product
3. Go to folder C:\ProgramData\Kaspersky Lab\AVP21.3\Report\ and delete all the contents (files and folders)
4. Run Kaspersky product
5. Enable Self-Defense
6. Check the issue.

 

[harlan4096]

Also, try to migrate to new product line KAV 21.3 -> Kaspersky Standard 21.13

[ItsAslan]

7 minutes ago, Berny said:

Go to folder C:\ProgramData\Kaspersky Lab\AVP21.3\Report\ and delete all the contents (files and folders)

I don't seem to be able to delete the contents inside "Report", for it says they are open in another program. In addition, I cannot close Kaspersky in the task manager. How do I close Kaspersky correctly?

[Berny]

@ItsAslan

16 minutes ago, ItsAslan said:

it says they are open in another program.

Did you exit Kaspersky → Right click K icon on the taskbar > Exit ?

Also , if no fix please try the suggestion from @harlan4096

→ Kaspersky: Basic, Standard, Plus, Premium - info & FAQ

 

[ItsAslan]

Yes, this works! Thank you

[0xBE]

On 7/9/2023 at 2:58 PM, Berny said:

@ItsAslan

Please try this procedure from @Igor Kurzin

 

Got the same issue today and yes that fix it.

But why does a 4GB temp folder is breaking the AntiVirus ?
Any fix for that is on the way or do I have to clear the "Report" manually every time?

[Berny]

@0xBE Welcome.
 

15 hours ago, 0xBE said:

4GB temp folder

Can you please provide the complete folder path.

[ckinfos]

The problem still perssits. neither the Gog launher can display the contents propably becuase it uses osme chromium modification nor the Wot stores in game. After doing this solution the games is as good as new! PLEASE FIX THIS DAMN ISSUE THAT IS HAPPENING FOR SO LONG!