K Standard 21.18 installation error

[tistou77]

Hello

I am trying to install Kaspersky Standard 21.18 and I get an error that .Net is missing
No problem installing 21.17, I may have a corrupted or missing file but no error when doing a Windows scan

Does anyone know what additional file version 21.18 requires compared to 21.17 ?
So I can look

Thanks for your help

[Guilhermesene4096]

@tistou77 Hello

I believe that you must install the necessary components for the app to function correctly, in this case I believe it would be .NET Runtimes.

See if installing RUNTIME solves the problem → Download .NET 8.0 (Linux, macOS, and Windows) (microsoft.com)

From what I remember, the version of K products version 21.17 performs the automatic installation of version 6 runtime components automatically.

Edited July 31 by Guilhermesene4096

[tistou77]

Hi @Guilhermesene4096 and thanks for your help
I installed the .Net Runtime, Desktop, etc... to test and same error

[Berny]

@tistou77 Hi,

Please see Net Framework error ?

[Guilhermesene4096]

@tistou77

Theoretically, the problem should have been resolved 🤔

Could you test by installing version 6? 

https://dotnet.microsoft.com/en-us/download/dotnet/6.0

Furthermore, could you provide more specific information about the error message you receive during or after installation?

Complementing what @Berny told you, if it is a problem with the net framework, I leave the link to download the latest version (4.8.1).

Download .NET Framework | Free official downloads (microsoft.com)

Edited July 31 by Guilhermesene4096

[tistou77]

If I remember correctly it was a ".Net Desktop Runtime" error, I installed the x86 version and same problem

I'll check tomorrow for the exact error

[tistou77]

Hello

This is a .Net Desktop Runtime x86 error

Even reinstalling this package, same error
I think it is a native Windows file, necessary for 21.18 (and not useful for 21.17) which is perhaps corrupted or missing

But to know which one

[tistou77]

I found the file, it's SysWOW64\ServicingCommon.dll
Not really related to .Net😁

And having only 64bit important software, I hadn't thought to look at 32bit (which is not really used anymore)