joseph alberson

[joseph l alberson]

VPN

Android connects to VPN always.

My new laptop runs Windows 11 pro. Never has been able to connect to VPN. Everything else great, but alas no VPN on the Laptop.

I re-downloaded the Kaspersky app and I have the same result, no VPN ability to work.

Help please.

Joseph

[Schulte]

Hello @joseph l alberson, welcome.

There may be several reasons why a VPN connection cannot be established.
Can you please tell us the error message (screenshot)?
Is it a standard Internet connection or is it possibly running via a proxy server?
Do you have the message 'Secure connection is temporarily unavailable'? Then you can find additional help here: https://support.kaspersky.com/ksec-for-windows/5.15/troubleshooting/13493

Please add additional data.