I got a serious antivirus error

[ThienHaPK]

Yesterday, December 26, 2023, I had a problem with my Kaspersky anti-standard feature not being enabled. I reset the device and continued using it for a while but the problem continued to occur but I noticed one thing. It's Windows 10 anti that automatically reports viruses, so both Windows and Kaspersky antis conflict with each other, leading to serious errors in Windows, network connections are very slow, anti can't be turned on, you have to reset the computer.
This morning I reinstalled Windows and continued to reinstall Kaspersky and now Windows 10 anti just reported a virus while I tried turning off all Windows 10 anti and only using Kaspersky. But it seems Kaspersky updated something that caused a conflict

Edited December 27, 2023 by ThienHaPK

[harlan4096]

Welcome to Kaspersky Community.

 

Please, can You provide Kaspersky product version installed.

 

Also, can You attach some screenshots of the warnings and / or the issues?

[Xzz123]

we need detailed report or screenshots to indentify the real issue.

thanks