android 12 Got Hacked, Private/Business Phone, caused damage under investigation, call/text me

[Daniel2023]

Hey,

I am a new User, but I am already unhappy. Although fully secured with Kaspersky, my Private Phone which is connected to my Jobs Servers (Michelin), was hacked. I found the case. I don't know what got hacked but found the worm, see picture. How can I ad it to the infected apps list? I don't have a Laptop with me, I am on a Business Trip. But I Have Time if needed I can travel wherever you say. How big the damage done is I have to find out with the IT from Michelin.

 

Thank You in advance, you can call/text/email me 24/7 another sleepless night, I thought I was pretty safe with Kaspersky. I am Sorry but I have no trust into Kaspersky anymore. I am ready to talk to Customer support. I am in Germany/Rheinland-Pfalz at the moment.

 

[thegolfitems]

I need more information on what kind of damage was caused by the hack and who is investigating the matter.

Here are some possible scenarios:

• If your private phone was hacked and personal information was stolen, you should contact the police and your credit card company. You should also change all of your passwords, including your email, bank account, and social media passwords.
• If your business phone was hacked and sensitive business information was stolen, you should contact the police and your IT department. You should also change all of your passwords and take steps to secure your network.
• If your phone was hacked and used to make fraudulent calls or send spam, you should contact your phone carrier. They may be able to block the fraudulent activity and help you recover any financial losses.

If you are not sure what to do, you can always contact a cybersecurity expert for help.

Here are some tips to protect your phone from future hacking:

• Keep your software up to date.
• Use a strong password and change it regularly.
• Be careful about what apps you download and install.
• Only connect to trusted Wi-Fi networks.
• Be careful about what information you share online.