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Extensions doesn't work.


Go to solution Solved by Sergey.N,

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ardakeremkoc
Posted (edited)

Hello, The extensions cannot detect the kaspersky software. I am having this problem for kaspersky anti-virus and the kaspersky password manager.

I tried everything such as re-installing the extensions, re-installing Google Chrome. Nothing worked so far.

Any help would be appreciated.

Update: Kaspersky Password Manager says that the extension is installed when the extension still gives the same error.

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Edited by ardakeremkoc
  • Solution
Sergey.N
Posted

Hi @ardakeremkoc!
Could you please specify the version of Kaspersky Password Manager on your PC?
It can be checked from the additional menu on main window of the app ("About" button)

Also, if you used both password manager and antivirus apps before and it worked fine, when did this problem occur for the first time?

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