Hi, I have Kaspersky. I’ve run into an issue when it comes to accessing "https://mapgenie.io/tarkov" [Link disabled] as well as a couple other sites, I simply can’t access them and get given an ERR_HTTP2_PROTOCOL_ERROR message.

this is an issue i’ve tested across chrome, edge & firefox.

I’ve tried flushing DNS, changing DNS servers, reinstalling KIS and a few other tricks but non of that works.

However when I set the domain to a trusted address in my network settings or simply disable Kaspersky internet secirity i seem to be able to access the sites again.

I’ve looked through other forum posts and found no other possible fixes so I wanted to ask here as I don’t particularly want to keep these sites as trusted or disable my antivirus to view them.

 

any help would be greatly appricated!

Hi Flood, 

Thank you for the update. We reproduced the issue in-lab, investigating. 

Will update this topic when there is news. 

 

autofaucet.org

freebitcoin.vip

freelitecoin.vip

these websites dont work for me since yesterday. always having this error “ERR_HTTP2_PROTOCOL_ERROR”

I am also having the same issue. Somehow the same websites are workingin Brave browser and issue is only with chrome.

Hi Flood, 

Thank you for the update. We reproduced the issue in-lab, investigating. 

Will update this topic when there is news. 

 

Fyi.. it works for me after disabling the “Encrypted Connection Scanning” which I would prefer to keep enables.
 

 

Hi @technoholic.me , 
Keeping the option “Do not scan encrypted connections” enabled is not safe and not recommended. 

You can as a workaround add the problem sites to exclusions via Settings → Network settings → Trusted addresses → Add. 

Hi @technoholic.me , 
Keeping the option “Do not scan encrypted connections” enabled is not safe and not recommended. 

You can as a workaround add the problem sites to exclusions via Settings → Network settings → Trusted addresses → Add. 

Thanks! Noted.

Hi @DR_NOMAD , @Goro , @Shane , @Dre , @onova , @imusingkasperskyyay , 

Do you have Safe Kids installed on the machine? 
What is its version? You can check by hovering the mouse pointer over the Safe Kids icon in taskbar or by right-clicking and selecting “About”. 

If you already sent a ticket to technical support, please PM me its number.

Just a heads up, I do not if it helps!

 

Personal machiene so never had a need for it!

Hi @DR_NOMAD , @Goro , @Shane , @Dre , @onova , @imusingkasperskyyay , @qwwrty , @technoholic.me , @Flood and Flood's wife 

Can you please check does the issue still occur?

Hi @Igor Kurzin

My 3 sites are now working.

Tks

Both sites I had issues with are now functioning normally, Thanks alot!

Hi @DR_NOMAD , @Goro , @Shane , @Dre , @onova , @imusingkasperskyyay , @qwwrty , @technoholic.me , @Flood and Flood's wife 

Can you please check does the issue still occur?

Hello @Igor Kurzin, 

All sites listed in this topic are working👍

Thanks for the quick fix!

Flood🐳+🐋

Hi @DR_NOMAD , @Goro , @Shane , @Dre , @onova , @imusingkasperskyyay , @qwwrty , @technoholic.me , @Flood and Flood's wife 

Can you please check does the issue still occur?

 Can confirm everything is fine now, thank you 😘 

@Igor Kurzin Same issue on FR Section also resolved 👍

Hi @DR_NOMAD , @Goro , @Shane , @Dre , @onova , @imusingkasperskyyay , @qwwrty , @technoholic.me , @Flood and Flood's wife 

Can you please check does the issue still occur?

Issue is back as of today, same sites ☹

Yeah. I’ve noticed that a site I visited this morning is now giving me this error?

https://motopress.com/

The web page at https://motopress.com/ might be temporarily down or it may have moved permanently to a new web address.

 

Kaspersky Internet Security 21.3.10.391 (g)

Databases: 05/01/22 - 11:49am

 

Disabling Kaspersky allows the site to work correctly?

Hi all,

 

Thanks for feedback. We'll let you know when we have any news about this problem.

@Jbennett360  Welcome.
 

It looks like this site is currently offline  🤔

 

 

 

@Jbennett360  Welcome.
 

It looks like this site is currently offline  🤔

 

 

 

Bizarre.

 

Disable Kaspersky and it works. Loads fine on mobile too with Wifi and data.

@Jbennett360

Correct , https://opentip.kaspersky.com is reporting “Good” 🤔

@Jbennett360

Correct , https://opentip.kaspersky.com is reporting “Good”.

 

Yep. Obviously an issue with Kaspersky at the moment then.

Hi @DR_NOMAD , @Goro , @Shane , @Dre , @onova , @imusingkasperskyyay , @qwwrty , @technoholic.me , @Flood and Flood's wife 

Can you please check does the issue still occur?

Issue is back as of today, same sites ☹

 

My sites are not working again. :/https://www.folhape.com.brhttps://www.diariodolitoral.com.br

I have a lot of sites and only two don't work.

Hi @DR_NOMAD , @Goro , @Shane , @Dre , @onova , @imusingkasperskyyay , @qwwrty , @technoholic.me , @Flood and Flood's wife 

Can you please check does the issue still occur?

The problem is back with the old sites that are affected last time

Hi all, we are investigating, sorry for the trouble. 
As a workaround (if you absolutely trust the site) add the problem site to exclusions via Settings → Network settings → Trusted addresses → Add. 

I am also having the same problem with a lot of different websites. This same problem happened a few weeks ago and was fixed now it seems to be back.

Hi all, we are investigating, sorry for the trouble. 
As a workaround (if you absolutely trust the site) add the problem site to exclusions via Settings → Network settings → Trusted addresses → Add. 

Any chance you could give more detail as to what’s happened and why once it’s resolved? If this is going to be a thing that pops up every now and again and causes these issues, then it might be that I need to look at alternative security suites.

 

Appreciate your communication on this though :)

Got the same error for https://backpackforlaravel.com/

Please investigate too. Thank you!