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Does Kaspersky cause Chrome to show as "managed by your organization" on private computer?


pulvr

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Windows 10 Pro 21H2  19044.2251

Total Security 21.3

I have had to install Chrome to use some government apps.  Ever since I installed it, there are certain setting changes I can not make because the is a banner that says: 

Your browser is managed by your organization

I have spent many hours trying to get rid of this.  chrome://policy/ does not show anything related.  The Chrome tech support people deny knowing why it says this - say that security software could cause this problem by assuming management of Chrome to keep things safe.  Can anyone give me any ideas to check or does anyone know if Kaspersky could be causing this managed browser setting.  No other browser has shown this, but I am about at the end of what to check.  I am getting ready to setup Kaspersky and Chrome on a new Windows 11 computer and would really like to know if this could be the problem.  Thanks for for any ideas.

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11 minutes ago, pulvr said:

Windows 10 Pro 21H2  19044.2251, Total Security 21.3 ||  have had to install Chrome to use some government apps.  Ever since I installed it, there are certain setting changes I cannot make because the is a banner that says: Your browser is managed by your organization

Hello @pulvr

Welcome!

  1. Do you have a date that the issue started - approximate? 
  2. KTS full version & patch(x), x = letter, refer: How to find the name and the version number of a Kaspersky application?
  3. Contact Kaspersky support, on the support page, select either Chat or Email, then fill in Application malfunction, Incompatibility with 3rd party software template; support may request logs, traces & other data; they will guide you. 
  4. As general housekeeping, follow: How to remove a virus from Windows & preventing infection - by Danila T.
  5. There's three old topics: managed by your organization:

Some tips/guides, gathered from the old topics: 

Stop Chrome / Edge Browser is Managed by Your Organization.

How to Remove “Managed By Your Organization” from Chrome.

Check if your Chrome browser is managed.

Why does my browser suddenly say it's "managed by your organization", on my private PC?

One user found the root cause was due to O&O ShutUp software & that was *after* he'd uninstalled the Kaspersky software and (in his case) Edge software. 

  • Please share the outcome, with the Community, when it's available? 

Thank you?
Flood?+?

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  • 4 weeks later...

The issue began when I first installed Chrome 08/2021.  Kaspersky was already on the computer and Chrome started out as being managed.  I need to install Kaspersky on my new computer, but want to do it differently if other people have notice that Kaspersky is "managing" Chrome.  No virus noted, I have been through all the articles you kindly listed plus many more.  Chrome support suggested that my antivirus software might have taken over as manager, but could not suggest how to change the situation.  I did not want to involve a support case until or unless others told me it had been a problem for them also.  Since I have received no other replies, I am thinking it must be something else.

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2 hours ago, pulvr said:

I did not want to involve a support case until or unless others told me it had been a problem for them also.  

Hello @pulvr

You're most welcome!

Thank you for posting back & the information.

IF we were drowning, we would not wait for someone to tell us we were drowning before we tried to save ourselves & we posted the 3 reference topics in our first reply?

We're *not* saying support have the answer, just that it's an option available to you & after four months it might be a proactive step to take (ioo). 

  • Please share the outcome with the Community, when it's available? 

Thank you?
Flood?+?

Edited by Flood and Flood's wife
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