So my Kaspersky Protection extension seemed to be lagging (I changed my Data Collection Blocking settings in the app, but nothing changed in the extension, even after I had turned my PC off and on again), and I decided to uninstall and then reinstall it. The problem is that the extension is no longer available for installation in Chrome Web Store,

 

while in Kaspersky Plus app the indicator says the extension is working, so I can't install it from there too.

In this case, how do I get it back?

@Maker X Welcome.

Please see Google Chrome Kaspersky Protection extension ?

35 minutes ago, Berny said:

@Maker X Welcome.

Please see Google Chrome Kaspersky Protection extension ?

Thanks for a quick response! Web Store didn't shown the extension for me for some weird reason, but with that link I was able to successfully reinstall it and it stopped lagging as well!

Currently, The link you shared appears to be inaccessible, and I'm unable to find the extension. Additionally, the Kaspersky app directs me to the same link, which displays the message 'This item is not available.'

What steps should I take to reinstall it?

 

19 minutes ago, Emon said:

Currently, The link you shared appears to be inaccessible, and I'm unable to find the extension. Additionally, the Kaspersky app directs me to the same link, which displays the message 'This item is not available.

1. What steps should I take to reinstall it?

 

Hello @Emon, 

Thank you for posting back & the information!

In the Edge browser, make sure Allow extensions from other stores is toggled ON

For Chrome, open the browser, enter this link in the URL bar: https://chromewebstore.google.com/detail/kaspersky-protection/ahkjpbeeocnddjkakilopmfdlnjdpcdm?pli=1

Thank you?
Flood?+?

Edited October 19, 20241 yr by Flood and Flood's wife
pn

I have no issues with Microsoft Edge; it’s installed and working well.

However, after resetting my Chrome browser and uninstalling the Kaspersky extension, I'm having trouble finding it again.

I searched the Chrome Web Store, but it doesn’t appear. I also copied the link you shared, but that doesn’t work either. Clicking the "turn on" button in the app just takes me back to the same link you provided, and nothing is working.

13 minutes ago, Emon said:

I have no issues with Microsoft Edge; it’s installed and working well.

However, after resetting my Chrome browser and uninstalling the Kaspersky extension, I'm having trouble finding it again.

1. I searched the Chrome Web Store, but it doesn’t appear.
2. I also copied the link you shared, but that doesn’t work either.
3. Clicking the "turn on" button in the app just takes me back to the same link you provided, and nothing is working.

 

Hello @Emon

Thank you for posting back & the information!

1. Kaspersky extensions cannot be *searched* for, in any stores. 
2. OK.
3. OK.
4. Which Kaspersky software subscription is installed -> name & version? 
5. Chrome version? 
6. Which region/location are you in please? 

Thank you?
Flood?+?

I didn't realize the problem was linked to my location. Once I switched it to Europe, it appeared. Thanks, I've installed it and it's functioning properly now.

Just now, Emon said:

I didn't realize the problem was linked to my location. Once I switched it to Europe, it appeared. Thanks, I've installed it and it's functioning properly now.

Hello @Emon, 

You're most welcome!

Brilliant! Well done!

Thank you for taking the time to share the good news with the Community!

Thank you?
Flood?+?

Hello!

I don't find the kaspersky chrome extension in the chrom extension store. How should i fix it.

2 minutes ago, Hlaing Cho Myint said:

Hello!

I don't find the Kaspersky chrome extension in the chrome extension store. How should i fix it.

 

Hello @Hlaing Cho Myint, 

Welcome!

Try https://chromewebstore.google.com/detail/kaspersky-protection/ahkjpbeeocnddjkakilopmfdlnjdpcdm

Thank you?
Flood?+?

Thank you for providing the link. I try the link you provided but the problem is still happen.

2 minutes ago, Flood and Flood's wife said:

Hello @Hlaing Cho Myint, 

Welcome!

Try https://chromewebstore.google.com/detail/kaspersky-protection/ahkjpbeeocnddjkakilopmfdlnjdpcdm

Thank you?
Flood?+?

Thank you for providing the link. But I have the same problem.

1 hour ago, Hlaing Cho Myint said:

Thank you for providing the link. I try the link you provided but the problem is still happen.

Thank you for providing the link. But I have the same problem.

Hello @Hlaing Cho Myint, 

Thank you for posting back & the information!

1. Which Google Chrome browser *version* is in your computer? 
2. Which Kaspersky software name & version - do (you) have - on Windows, Taskbar, select *Hidden icons*, rightclick the Kaspersky icon, select About? 
3. Which Windows OS version & *build*, in Windows Search, type WINVER, press enter, open the WINVER app, take a screenprint & post back the information? 
4. Which region/location are you in please? 
5. Open Google Chrome & then click on the URL: https://chromewebstore.google.com/detail/kaspersky-protection/ahkjpbeeocnddjkakilopmfdlnjdpcdm -> make a video please - upload it to cloud & post the share link? 

Thank you?
Flood?+?

Edited January 13, 20251 yr by Flood and Flood's wife
select Hidden icons, rightclick the Kaspersky icon, select About

@Hlaing Cho Myint

1 hour ago, Hlaing Cho Myint said:

Also and in addition to @Flood and Flood's wife :
Please see Tips for using the Chrome Web Store → ? Set location and language  ?