Can not login to Kaspersky security center web console 13.

[Samdy Prum]

Dear all,

We have a problem after the certificate of the Kaspersky Security Center web console expired and it auto renew but when login it error "Administration Server uses an untrusted self-signed certificate. Please modify the application configuration by specifying a valid certificate for Administration Server.
Anyone know the problem please help!

Thank you!

[Mr.Tarek]

I have the same issue , did you resolve it ?

[ElvinE5]

You can try to simply reinstall the web console (or update it) to update the certificate or use this article...

https://support.kaspersky.ru/KSC/14/en-US/184363.htm

[abdulwahab]

I faced the same issue. Did you got any valid solution?

[ElvinE5]

what version of KSC server do you have?

Removing and reinstalling the Web console did not help?

Try clearing your browser cache add your server to the list of trusted servers to verify certificates...

Спойлер

 

[THask]

Hello Samdy and abdul,

normally that could have many reasonst but as the Error says it is a self signed certificate.

You can change Browser Settings the the Connection could be established.

You can change KSC Web Console and create a new self signed or add a signed Certificate.

You can also try to open Web Console with another Browser.

 

 

[Samdy Prum]

Hi All!
The problem of not accessing the KSC Web Console is has solved.
I have uninstalled KSC Web Console using the tool https://support.kaspersky.com/ksc13/tools/15021
And reinstall new KSC Web Console and add the valid certificate to the KSC Administrator Server.
Make sure the certificate KSC server in "For Windows—%ALLUSERSPROFILE%\Application Data\KasperskyLab\adminkit\1093\cert" is a valid certificate.

If you still need help can contact me.
Thanks,

[Mohamed Abdel Hlaim]

Run web console setup file > choose reissue certificate