Browser Requests

[Taia]

Everything I do in my browser my kaspersky makes the request for the route "gc.kis.v2.scr.kaspersky-labs.com/". I want that to stop!

[Flood and Flood's wife]

On 6/7/2023 at 5:51 AM, Taia said:

Everything I do in my browser my kaspersky makes the request for the route "gc.kis.v2.scr.kaspersky-labs.com/".

1. I want that to stop!

Hello @Taia, 

Welcome!

1. Why? 
2. Kaspersky, Security, Advanced Settings: Network Settings, Inject script into web traffic to interact with web pages: If the check box is selected, the Kaspersky application injects a web page interaction script into web traffic. This script ensures the operation of such components as Safe Money, Private Browsing, Anti-Banner, and URL Advisor.
3. Uncheck Inject script into web traffic to interact with web pages:

  

Thank you🙏
Flood🐳+🐋

Edited 17 minutes ago by Flood and Flood's wife

[Taia]

Thank you.
1: I'm a software developer and these logs keep messing up my console

[Penkz]

Im developer too... but i uncheck this option and kaspersky keep doing requests...

[Flood and Flood's wife]

On 5/19/2024 at 10:31 PM, Penkz said:

Im developer too... but i uncheck this option and Kaspersky keep doing requests...

Hello @Penkz, 

Welcome!

1. Has the browser cookies/history been cleared & the browser exited & restarted?
2. Has another browser been tried? 
3. Has the computer been shutdown, powered OFF, then powered ON, logged in & retried? 
4. IF 'yes' to 1, 2 & 3 & the issue persists, & if (your) Kaspersky software is licensed, not Free or Trial, log a request with Kaspersky Customer Service, https://support.kaspersky.com/b2c#contacts  - select either Chat or Email, then fill in the template as shown in the image; please include any screen images of the error, a detailed history & reproduce the issue & collect Har logs, refer: How to collect console and HAR logs, include them with the request; Support may request *other* logs, traces & other data; they will guide you:  (Note - fill in (your) Kaspersky software - we've used Kaspersky Standard - as an example)             

Please share the outcome with the Community, when it's available? 

Thank you🙏
Flood🐳+🐋

Edited 17 minutes ago by Flood and Flood's wife

[RonaldoHoch]

Hi, i can't find this in the new version.

[Flood and Flood's wife]

1 hour ago, RonaldoHoch said:

1. Hi, i can't find this in the new version

Hello @RonaldoHoch, 

Welcome back! 

Security, Security Settings, *scroll down* to Configurações de rede: 

1. In Configurações de rede, *uncheck* Injetar script no tráfego da Web para interagir com páginas da Web. 

Note - unchecking Injetar script no tráfego da Web para interagir com páginas da Web  is not recommended as a *solution* - Kaspersky only recommends it as a test to see if it resolves an issue: Caso a caixa de seleção seja selecionada, o aplicativo Kaspersky injetará um script de interação de página da Web no tráfego da Web. Esse script assegura a operação de componentes como o Safe Money, a Navegação Particular, o Antibanner e o Consultor de URLs.

2. The other way to find options available in the Kaspersky GUI is to type in the Search field:

Thank you🙏
Flood🐳+🐋