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rufford155

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    Certificate warning but site is genuine [website cert is invalid] [HTTPS Everywhere]

    in Kaspersky Internet Security

    Posted

    @rufford155

    As you may have noticed from my recent post on this forum, I too have been suffering from Certificate problems. I’ve also noted that pressing a “wrong” button on  the error message tends to inhibit further flagging. I’ve taken to making a KIS Configuration backup - thus if the error vanishes it can be repeated by restoring the KIS config using the backup.

    Hope this helps with a vexing problem.

    Fortunately mine, at present, seems to occur with only one site.

    Thanks for that and I’m glad you are managing it, as I am too.

    But I’m pleased to find someone on here who actually believes me !

    Certificate warning but site is genuine [website cert is invalid] [HTTPS Everywhere]

    in Kaspersky Internet Security

    Posted

    Hello, @rufford155 

    Reid’s Hotel in Madeira

    This website? https://www.belmond.com/hotels/europe/portugal/madeira/belmond-reids-palace/

    It seems No problem related to digital certification issue at all. is it?

    Regards.

    Well there won’t be a problem if you start at Belmond itself who have the certificate.

    But when you have reached Reids Hotel, bookmark that page > close browser > reopen browser > Find and click your Reids bookmark.

    What happens then ?

    Certificate warning but site is genuine [website cert is invalid] [HTTPS Everywhere]

    in Kaspersky Internet Security

    Posted

    But it’s not just that website - it’s lots of them !

    I had a good example yesterday, Reid’s Hotel in Madeira that KIS didn’t like. The certificate was issued to Belmond who are the parent company that owns the hotel and therefore by implication the website.

    But KIS is not able to recognise cases like this which is why there are so many false positives.

    I was going to post the certificate here but I discovered today that, having clicked through to the site anyway by accepting the risks, KIS no longer flags it up - so it seems it does at least remember my previous choice.

    Certificate warning but site is genuine [website cert is invalid] [HTTPS Everywhere]

    in Kaspersky Internet Security

    Posted

    The details just say the certificate is invalid - it’s the standard thing every time.

    I have already posted the certificate in my OP.

    What else do you need ?

    Flood - I know about the other threads and I even had one of my own about it before.

    I know I can exclude the affected sites but when it keeps happening it’s just a damned nuisance and I don’t want to stop the checks altogether as KIS might just get it right some day.

    I’m beginning to think no-one believes it’s KIS that is over-enthusiastic and needs toning down when it’s clear it is producing false positives.

    Certificate warning but site is genuine [website cert is invalid] [HTTPS Everywhere]

    in Kaspersky Internet Security

    Posted

    Here we go again !

    Previously this happened when following links in emails - this seems to have been fixed - now it’s happening when going from bookmarks.

    I don’t believe there is anything dangerous about the site madeiracablecar.com.

    What I do know is that ontales.com is a company in Madeira operating tourist activities so it is more than likely that it runs or even owns the cable car, or maybe they just manage the website.

    So again we seem to have a case of KIS being over-zealous and just a nuisance.

    Please don’t tell me again that this certificate is illegal when there is a clear connection to the owner.

    Maybe KIS needs to better understand how companies work in Europe and the UK.

     

    Where is the setting for checking website certificates ?

    in Kaspersky Internet Security

    Posted

    Thanks Berny, I guess I will do this but it’s all a bit of a pain.

    I still think KIS is being over-zealous.

    As I have said before, this happens with links in emails but not from bookmarks so I think the problem is third party sites associated somehow with the link.

    But as the said email is from a trusted sender, which KIS knows, then surely it should also trust links within it ?

    For example, in one email from “t.email.specsavers.com”, which is trusted, the offending certificate was issued to “*.adobe-campaign.com” !!!

    I may still send a complaint cum suggestion to support.

                   

    "Website certificates are invalid..." Spurious certificate warnings

    in Kaspersky Internet Security

    Posted

    Hi Berny,

    In the reports there are 6 attributed to Edge and 1 to Thunderbird (I have switched to Outlook since though).

    The websites are as follows : Airbnb; Classicshell; Surfright; Lakelandlimited; Gocompare;  Tenforums; Specsavers.

    These are all genuine sites that are normally reachable 

    Attached is the warning relating to Specsavers and the certificatre in question.

    I switched to Chrome and there was no problem ! 

    So is it an Edge setting?  Although the warning is from Kaspersky !

    "Website certificates are invalid..." Spurious certificate warnings

    in Kaspersky Internet Security

    Posted

    I am getting this warning EVERY time I click on a link in an email - even from trusted contacts - and no connection can then be made.

    However, if I go to the same website from my browser bookmarks then there is no problem reaching the site.

    This started 2 or 3 days ago - no settings changed - so what’s going on ?  Thanks.

    Version 21.2.16.590,  Outlook (Office 365),  Windows 10 Home

    Incorrect Data in My Kaspersky.

    in Kaspersky Internet Security

    Posted

    I went to My Kaspersky website today to change my password.

    It said my KIS subscription is broken, or words to that effect, and I cannot get updates - but I am still getting them with no problem.

    And it said I only have one device when I have two, one in UK and one abroad.

    What’s going on here?

    And how can it be corrected? 

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