new11

Cheers oh I missed that one. Its interesting to read others thoughts. Thanks again @Flood and Flood's wife,

Hey guys, Within the My Kaspersky Portal there used to be a section were you where able to see all your previous support tickets and requests. However this feature is now missing and has since been removed after Nov. Did anyone else find this useful or use it. I know I myself would always reference and look through my old previous support tickets. It often saved me so much time. Now I’m just going to have to keep creating a new support ticket for questions or support issues I’ve already been given the answer to for my specific situation. Would be interesting to hear others thoughts.

Would seem such a trivial action, but finding a Kaspersky Security Cloud setting is quite time consuming requiring you to remember multiple menus and sub menus/settings, then again sometimes even more sub sub settings/menus. How about including a search field/box providing a ability to simply and quickly search through all the settings for KSC.

2021 is almost over with a couple of new updates already released for KPM on Win10 and there's still no option of ability to unlock KPM using windows biometrics like fingerprint readers. I basically no longer even lock KPM due to hassle of typing the MP, leaving KPM vulnerable. Sad

Exact same issue. However KSC is throttling my CPU between 94% & 98% everything else doesn't even get up past 6%-10%. Intel i7 2.90GHz

It appears, I think, you are correct. I will update/correct the ticket. Cheers

The following is quoted from support ticket. I had also added an additional suggestion to the same ticket. I have also left out names. "Thank you for contacting Kaspersky Technical Support My name is ***, and I'll be with you on this case. It is really unfortunate that you are having such issue. Rest assured that we are here to assist you on this matter. Please refer to the supported browser list in: https://support.kaspersky.com/KPM/AndroidTR40/en-US/153891.htm Regarding the biometric fingerprint unlock for PC. We will send this suggestion to the correct team. Right now it's hard for us to say how long it will take to implement them because all features are planned and evaluated way in advance. But do keep an eye out for updates! Please do not hesitate to let us know if you have any further inquiries as we are always more than happy to help. Have a nice day! *** **** | Kaspersky Technical Support"

Hi @Flood and Flood's wife Thanks for the reply. Yep, the "I have a suggestion" was submitted. INC000012501190 Cheers

Hi nexon, Thanks for the reply. Yeah, it's great that support for PC was implemented. Creating a ticket gave the following response "Please refer to the supported browser list in: https://support.kaspersky.com/KPM/AndroidTR40/en-US/153891.htm".​ In other words, stating the obvious. I do have to say though, knowing that support for Android, isn't going to be implemented anytime soon, and the hassle of manual input, is pushing me to change password managers. (Rather not give up Brave)

Hey guys, Hope all are well. With the update and release supporting brave browser on PC, why would there be no update to support integration for the Brave browser on Android, will this be implemented any time soon? It rather annoying always having to open KPM, manually find entry and then copy.

Well, in any case, it's still pretty cool and amazing! :) Meh, the update will happen when it’s ready.

Thanks for the info! It’s probably the first time if ever had a follow-up response to a product suggestion/improvement! :) It’s really great to see companies actively engaging with their customers. Still on version 9.0.2.13079 (m), hopefully, the patch will be released in Aus soon. ​​​​@Flood and Flood's wife, why is it that your KPM GUI looks “nicer” & even has the Password Generator, accessible? Second screenshot is mine. “Flood and Flood's wife”

Hey guys, I too had also created a feedback/suggestion request for the inclusion of the Brave browser, just thought everyone on this thread would like to know the latest response: (Nothing too new) Support response Nov 10 2020, 2:08:53 AM We would like to inform you that "Brave" browser is currently not supported by Kaspersky. We have a suggestion to have Brave browser supported in the future update, and it is still in process. So I guess they are at least considering it but ​​hopefully that means support will be developed soonish.

Really hoping that Kaspersky will implement support for the Brave browser as well as fingerprint unlock for KPM PC.

Hi Flood, thanks for the welcome. INC000011849639 Support response Aug 31 2020, 11:52:59 PM Thank you for your patience. My apologies for the delayed response. Our Escalation Team have just replied to us with the latest update. Thank you for sharing your ideas, we have passed them on to our development team. Right now it's hard for us to say how long it will take to implement them because all features are planned and evaluated way in advance. But do keep an eye out for updates! Thank you for your time. Have a good day! Technical Support Representative Cheers

Hello Flood, Thanks for the welcome. Just received a response: INC000011835777 We have just gotten a resolution from our escalation team. As a workaround for this issue you can use the option to configure sites' camera & microphone permissions in browser: 1. Open Chrome. 2. At the top right, click More. Settings. 3. Under "Privacy and security," click Site settings. 4. Click Camera or Microphone. Turn on or off Ask before accessing. Review your blocked and allowed sites. This is good suggestion, however, I find a number of websites are able to ignore and bypass this setting. In any case, best protection would be to physically cover the webcam. 👌

Just a thought/idea on how to make KPM a little more user friendly and easier to use. Giving the ability for users add/choose icons and or colours for folders. This would allow very quick reference just by looking rather than reading the folder name. Having the folders display in all the individual categories like: “websites, bank cards, ect” rather then only show in the “all entries” Tile view: On a 15.6” laptop screen, you are only able to fit “two rows for a maximum of 10 tiles”, please make the “size of the folder icons smaller” so a user is able to see a whole lot more. Also applies to “non folder entries” List View: Why when opening this view do all the entries always expand!? Giving the user the ability to “collapse all” or “stay collapsed” would be helpful to combat this. That's pretty much it. Keep up the great work Kaspersky Team!

Just some feedback and or an idea. Within the “webcam privacy protection” feature, while using google chrome (or any other browser), It would be great to have the ability to block webcam access to individual/certain websites rather then blocking access for the entire google chrome application. As it is now, I have blocked access for chrome and every time I use a website that I need access to the webcam, I always have to either, temporarily disable the feature or just completely pause protection (depending on how lazy I feel). Stay Safe everyone!

I am in the exact same position as @takeruki. Having no user defined sorting ability makes it quite time consuming and annoying when you have multiple accounts for the one website.

Hi @FLOOD, Oh, I’m sorry. I really had no idea ahah… Yes the Search field within “Manage Applications” is helpful. I was simply using that window as an example of the scrolling speed that affects all areas of the Kaspersky GUI. Please see attached requested screens. Thanks new11

Hi @FLOOD, Thanks for your fast response! Please find attached requested information. For obvious reasons I haven’t included a video of the KPM window scroll speed. Yes the issue also happens when the mouse direction is reversed. I’ve PM’d you the GSI log Zip file. Thanks new11

Product suggestion posted; INC000011680736. If there is any response/change, I’ll keep this topic updated. 👍

Hello all, I hope you are all surviving, and for those of you who are in isolation, that you are keeping sane. haha I have a little bit of an issue/pet peeve with, Kasperskys’ scrolling speed. Within both KPM and Security Cloud, two finger scrolling is ridiculously fast. Using the laptops touchpad with one tiny little scroll gesture will skip right down to the end of the open page. Manually using the scroll bars works fine operating at a much more comfortable speed. However having to manually use the scroll bar is both time consuming and frustrating/un-userfrendly. Within all other windows programs/services, this is not an issue only within Kaspersky products it seems. Changing the “Mouse Settings/Properties” within both “Win10 Settings & Control Panel” has had no effect on changing the scroll speed for Kaspersky. Anyone have any ideas? Thanks in advance!

Hello @Berny , @FLOOD Thank you for your answers and clarification. @Thoughts , I completely agree with you! My context menu is so long it goes past the height of my 15” screen, with its own set of scrolling arrows. There are so many third-party programs that have added their own context items. I think you sum it up perfectly, a group would be perfect in tackling this issue. In addition to this, having the ability to choose context menu values to add. For example, a user could choose to “add or not add” the “File Shredder” (A fantastic underutilized tool that I would really love to use more, but find there too many steps involved to simply access it)

Hello all, Quick question, is there anyway at all collapse the kaspersky context menu items, either within the application settings, apart from the obvious solution of deleting the values within the Registry Shell? Many thanks in advance!