Kyle_Katarn

Give a look here… people complain about this “feature”… https://forum.malekal.com/viewtopic.php?p=513719#p513719

Any fix ongoing for KIS ? Any modification i could make at SUMo level ?

What about using xxxxxxxxxxxxxxxxxx (*) Available here : xxxxxxxxxxxxxxxxxx (*) (*) Moderator note : Advertising removed

Known issue with SUMo. Documented here : https://www.kcsoftwares.com/bugs/view.php?id=6558

I don’t understand…. Is there anything I can do on SUMo side to stop being detected ? Or whitelisted ? Is there any tech support in KL coming here? All details : Link

Sorry, it’s a long lasting bug, reported here many times without feedback nor fixes from Kaspersky tech team. Now some SUMo users are progressively uninstalling Kaspersky product because of this. Would it be possible to get someone from Kaspersky Tech support to look into this ? Problem is on their side, not mine...

Hello support. Any timeline for a fix ?

I fully support. SUMo is very helpful and there is no incompatibility. This is just an old trick from Kaspersky to promote their software updater (poor and discontinued)

This is the purpose of this thread. Thanks to your interest, I hope i’ll finally get an answer.

Done more than 1 year ago, same for initial post here. Never got an answer or a resolution of the bug on Kaspersky side.

Yes, because affecting many products for more than 1 year. As a developper for SUMo, may I know, from a technical standpoint what is the incompatibility you are refering too, apart from being a competitor for Kaspersky Updater, which is now an abandonned product ?

This is a total shame !!!! See also : LinkLink

See here : Link Very UNPROFESSIONAL from Kaspersky !

Kaspersky Security Cloud installation bug Unduly triggering alert against SUMo without reasons. All details here, including screenshot : https://www.kcsoftwares.com/bugs/view.php?id=6605 Likely reason is Kaspersky Updater being a competitor for SUMo, which is a shame ! Until this is fixed we recommend to all our users to UNINSTALL KASPERSKY PRODUCTS and look for more serious / reliablealternative.

What about using xxxxxxxxxxxxxxxxxx (*) (*) Moderator note : Advertising removed

It seem that the best option is to uninstall Kaspersky product until they fix the bug in their product.

Any update from Kaspersky team on this ?

Maybe because they used to make a competitor to SUMo ?

Weird that Kaspersky is still not fixing this bug …..

Hello, Users are still facing this problem. Is Kaspersky about to fix the bug ? Or it is just unfair competition due to your (rather limited) competitor to SUMo ?

Any update on this bug in Kaspersky products ?

Problem we're trying to solve : having KES installing / upgrading on machines where SUMo is present, without having to force /pSKIPPRODUCTCHECK=1

Quote from user :

I'll ask my users and will get back with more details.

Here it comes, answer proposed by Kaspersky France support. https://twitter.com/kasperskyfrance/status/1165978825647374336 Looks like a quite unfair way to push Kaspersky Updater, which is a direct competitor to SUMo.