EzioLockhart

We would suggest buying Kaspersky Plus in the US or from usa.kaspersky.com. Contact Kaspersky Customer Service to cancel auto-renewal if there is one for KTS. Also, Request to remove the restriction of the Kaspersky Plus license, verification might be required over the phone. If the KTS purchased in retail, provide proof of purchase in the email. Hope this helps.

Yes we can

For existing users of Kaspersky Basic, Standard, Plus, Premium, and KSOS this update will start to gradually roll out on 24 Oct 2023 and will be completed on 14 Nov 2023. For existing users of Kaspersky Anti-Virus Internet Security, Total Security, and Security Cloud, it will only become available when they switch to new apps or decide to renew/upgrade to new apps.

1. How can I change my region from the United States to Pakistan on my.kaspersky.com? To change your region on my.kaspersky.com, you will need to contact Kaspersky customer support. You can do this by phone, email, or chat. 2. Can the region affect the services offered by Kaspersky or the products that are installed? Yes, the region can affect the services offered by Kaspersky and the products that are installed. For example, Kaspersky Secure Connection is not available in Belarus, China, Iran, Oman, Pakistan, Qatar, and Saudi Arabia. Additionally, Kaspersky may offer different features and services in different regions. 3. There are different versions (region/country) wise products or License. Does this affect overall services? Yes, there are different versions of Kaspersky products for different regions. These versions may have different features and services. For example, Kaspersky Premium for the United States may have different features than Kaspersky Premium for Pakistan. 4. If I buy Kaspersky Premium Security which comes with VPN services - will the VPN work in Pakistan? No, Kaspersky Secure Connection is not available in Pakistan. Therefore, the VPN services included in Kaspersky Premium Security will not work in Pakistan. Please do not use the application in these regions, because it may violate local laws. 5. Does VPN has some restriction in Pakistan? Certain Websites are blocked or some countries/servers or services are blocked? Yes, there are some restrictions on VPN usage in Pakistan. The Pakistan Telecommunication Authority (PTA) blocks access to certain websites and services, and VPN usage can be used to bypass these blocks. Therefore, the PTA may monitor VPN usage and take action against users who are found to be using VPNs to access blocked content. Additionally, some VPN providers may have restrictions on their services in Pakistan. For example, some VPN providers may not offer servers in Pakistan, or they may limit the bandwidth or speed of their servers in Pakistan. Please note that this is just a general overview of VPN usage in Pakistan. For more specific information, please consult the PTA website or contact a VPN provider.

If users have this error when they try to log in to the Nexway portal to log in or create an account, We recommend refreshing the page or opening it in a new browser. This is due to the portal being idle for some time hence getting the error "Invalid Token"