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I want a strictly black design


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hello please make a strictly black design for kaspersky standard 21.14.5.462  the same as the kaspersky endpoint security It should be completely black

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6 hours ago, Human666999 said:
  1. please make a strictly black design for Kaspersky standard 21.14.5.462 the same as the Kaspersky endpoint security It should be completely black.

Hello @Human666999
Welcome!

  1. Presumably (you) mean (you'd) like the left-hand-side to of the GUI to be black also, is that correct? image.thumb.jpeg.09fd78694da10ee015df1225e87098b5.jpeg
  • IF the answer is yes, for Kaspersky software to be enhanced, & you have an active Kaspersky subscription, (you're) welcome to raise a Feedback, I have a suggestion or Feedback, I have a complaint request, with Kaspersky Customer Service: https://support.kaspersky.com/b2c#contacts. 
  • Provide as much information as possible, please *define* the request clearly; support may communicate with you & discuss the proposal. 
  • All requests go thru the relevant team/s, not all requests are successful & even successful requests may take a long time to be implemented
  • 👉Post back the Incident request number please? 

Thank you🙏
Flood🐳+🐋image.thumb.png.962163374297b4709a8901c1aab04dbe.png

Edited by Flood and Flood's wife
added template for request
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6 часов назад, Flood and Flood's wife сказал:

Hello @Human666999
Welcome!

  1. Presumably (you) mean (you'd) like the left-hand-side to of the GUI to be black also, is that correct? image.thumb.jpeg.09fd78694da10ee015df1225e87098b5.jpeg
  • IF the answer is yes, for Kaspersky software to be enhanced, & you have an active Kaspersky subscription, (you're) welcome to raise a Feedback, I have a suggestion or Feedback, I have a complaint request, with Kaspersky Customer Service: https://support.kaspersky.com/b2c#contacts. 
  • Provide as much information as possible, please *define* the request clearly; support may communicate with you & discuss the proposal. 
  • All requests go thru the relevant team/s, not all requests are successful & even successful requests may take a long time to be implemented
  • 👉Post back the Incident request number please? 

Thank you🙏
Flood🐳+🐋image.thumb.png.962163374297b4709a8901c1aab04dbe.png

ok thanks a lot friend) here's the number friend INC000015817627

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5 минут назад, Berny сказал:

@Human666999

Please right-click the image and "Save image" or "Copy image" ?

friend you don't understand, I don't need a picture, but I need a shell like yours send it

Edited by Human666999
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24 минуты назад, Berny сказал:

@Human666999

I don't have a shell , please continue with Kaspersky Technical Support.

they answered me in the chat "Sorry this is a default theme. It cannot be completely black as the other application." it really hurts me.

Edited by Human666999
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11 minutes ago, Human666999 said:

they answered me in the chat "Sorry this is a default theme. It cannot be completely black as the other application." it really hurts me.

Hello @Human666999

  1. On (your) Kaspersky Standard GUI, does it have the Bell 🔔icon, on the lower left of the GUI, beside Settings & Support icons? 
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1 минуту назад, Flood and Flood's wife сказал:

Hello @Human666999

  1. On (your) Kaspersky Standard GUI, does it have the Bell 🔔icon, on the lower left of the GUI, beside Settings & Support icons? 

Hi,I don't have a bell friend🙂

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27 minutes ago, Human666999 said:
  1. they answered me in the chat "Sorry this is a default theme. It cannot be completely black as the other application."
  1. How do they explain Kaspersky Plus being *all* black, as in the image shown by @Berny?
  2. Contact them back & show them the GUI image provided by @Berny please & then post back what they say this time please? 

Thank you🙏
Flood🐳+🐋

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1 минуту назад, Flood and Flood's wife сказал:
  1. How do they explain Kaspersky Plus being *all* black, as in the image shown by @Berny?
  2. Contact them back & show them the GUI image provided by @Berny please & then post back what they say this time please? 

Thank you🙏
Flood🐳+🐋

here is the correspondence.....

Hi There, I am Tiviya your support representative for today's chat. How may I assist you today? 😊
 
 
 
Operator
22.10.2023 12:16
 
hello please make a strictly black design for kaspersky standard 21.14.5.462 the same as the kaspersky endpoint security It should be completely black
 
 
You
22.10.2023 12:16
 
 
You
22.10.2023 12:17
 
Here is the reference number for your chat today: INC000015817627
Please give me 2-3 min to bring up your details.
 
 
 
Operator
22.10.2023 12:17
 
ok
 
 
You
22.10.2023 12:17
 
Thank you for waiting
 
 
 
Operator
22.10.2023 12:18
 
Open Kaspersky Standard > go to settings > interface settings > design theme > Choose Dark
 
 
 
Operator
22.10.2023 12:18
 
I know this, I need the left side to be black too....
 
 
You
22.10.2023 12:20
 
Show me this on a screenshot please
 
 
 
Operator
22.10.2023 12:20
 
 
You
22.10.2023 12:22
 
 
Sorry this is a default theme. It cannot be completely black as the other application. Is there anything else I can help with before we end the chat?
 
 
 
Operator
22.10.2023 12:24
 
no, thank you very much((
 
 
You
22.10.2023 12:25
 
☹
 
 
You
22.10.2023 12:25
 
This your chat reference number: INC000015817627

If that is all for now, I will end this chat here and I would appreciate it if you could complete a quick survey about the support that I have provided. 😊

Thank you for contacting Kaspersky and have a nice day. 😉
 
 
 
Operator
22.10.2023 12:25
 
The conversation has been completed. Please feel free to continue it anytime.
 
 
 
Operator
22.10.2023 12:25
 
 
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1 minute ago, Human666999 said:

Hi,I don't have a bell friend🙂

Hi @Human666999

Thank you! 

Right -> we think that's the issue, we think 21.15.8.493 is not fully rolled out - it's still in progress. 

👉Still contact support & show them the BLACK GUI - they need to stop providing incorrect information, but *also* be patient, it seems as if a totally black GUI is on the way - it may take some time - don't be *hurt*, just please kindly wait. 

Thank you🙏
Flood🐳+🐋

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2 минуты назад, Flood and Flood's wife сказал:

Hi @Human666999

Thank you! 

Right -> we think that's the issue, we think 21.15.8.493 is not fully rolled out - it's still in progress. 

👉Still contact support & show them the BLACK GUI - they need to stop providing incorrect information, but *also* be patient, it seems as if a totally black GUI is on the way - it may take some time - don't be *hurt*, just please kindly wait. 

Thank you🙏
Flood🐳+🐋

a good friend, but I think that somehow it is possible to make a black background in the dictionaries folder, as far as I know 😃

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1 минуту назад, Berny сказал:

To both of you and just to be clear  , the original screenshot from MR 15 has been modified in full black.

how did you do it can you say please 😃

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3 minutes ago, Human666999 said:

I have a black design🙂

Happy now @Human666999

We're very pleased to read that! 

Well done👏

Thank you for sharing the good news with the Community. 

Maybe one day Kaspersky will change the stupid looking GUI so it is *all* black. 

Thank you🙏
Flood🐳+🐋

Edited by Flood and Flood's wife
grammar😌
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