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The nexway portal does not work


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I'm on Windows 11 OS, I just renewed my license for Kaspersky total security, and went on to turn off the auto-renewal option in the Nexway portal through the confirmation email.

after I fill out the fields to the login and password it just keeps prompting invalid token.

as shown in the screenshot.Screenshot_1.png.e32d9ae1627a4279bb096f653d01b2f5.png

P.S Auto-renewal was turned off when I contacted customer support. But I'd like to actually ACCESS the portal. 

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Hey @Flood and Flood's wife

Thank you for your reply.

The screenshot shows the process to sort of sign up a Nexway account through the link in the confirmation email,

the issue is being not able to complete the 'sign-up' process.

Unfortunately customer support did not say anything regarding.


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