Помогло, спасибо!

Welcome to Kaspersky Community. Please provide version of K. product and operating system.

不是卡巴斯基应用程序控制，是威胁和排除项里的，一个叫管理排除项，里面什么也没有，一个叫指定的受信任的应用程序，里面只有一个我说的莫名出现的程序。

My problem is that software like Snipping Tools, Game Bar, and even the NVIDIA app all have no sound in the recorded videos. Snipping Tools shows an error due to a WASAPI exclusive mode issue. I've tried to find the cause but haven't succeeded. However, once I temporarily disabled Kaspersky's protection, the WASAPI error disappeared, but when I turned it back on, the WASAPI error reappeared.

Hello @Morphenius, That's the best news! Well done! Thank you so much for taking the time to share the outcome with the Community🙏! Flood🐳+🐋

我现在用的是卡巴斯基标准版21.24.8.522，最新病毒库 我的网易发烧游戏无法启动，开启后会闪出一个窗口，然后消失，关闭卡巴斯基后可以打开，开启卡巴斯基后又立刻闪退 这导致我无法游玩网易我的世界:( 虽然我有正版java 病毒库日期：2026/2/26 17:13 日志： 事件: 自我保护限制了对受保护资源的访问 应用程序名称: gamingservices.exe 应用程序路径: C:\Program Files\WindowsApps\Microsoft.GamingServices_33.108.12001.0_x64__8wekyb3d8bbwe 应用程序 PID: 12944 对象: C:\Program Files (x86)\Kaspersky Lab\Kaspersky 21.24\avp.exe 用户名: NT AUTHORITY\SYSTEM 组件: 保护

Hello @Morphenius, Welcome! IF Allow managing Kaspersky settings via remote control applications is checked - does it help? IF 'no' - please share more information, when this happens: "I am unable to click on these popups to confirm" - can you post a *full-screen example of the pop-up please? & is there an error OR is it that Kaspersky does not appear to *interact* with the JoyXOff software OR something else about the pop-up - describe as much as possible about this issue please? What is the OS version & build-> go to (Windows) Settings, System, About, scroll down to Windows Specifications - take a *screen-print* - upload it to your post here please? Which Kaspersky software name & version, on the Windows Taskbar - Hidden-icons - right-click the Kaspersky icon, select About? Please post back? Thank you🙏 Flood🐳+🐋