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Kaspersky Internet Security

Get help with Kaspersky Internet Security for Windows, macOS and Android
  1. smike

    So I decided to downgrade to a previous version of a program because I don’t like the changes. KIS just informed me that it upgraded back up to the latest version. How can I stop that from happening again?

    • 0 replies
    • 647 views
    Flood and Flood's wife
  2. Flood and Flood's wife
    Started by Flood and Flood's wife,

    Yet to be documented in Kaspersky Online Help - KISA Library

    • 0 replies
    • 643 views
    Flood and Flood's wife
  3. ARF
    Started by ARF,

    I have the same error. Was there a resolution? Thank you.

    • 0 replies
    • 642 views
  4. ShathiRise

    Hey Wise people, I am facing a certain problem regarding my kaspersky antivirus. its frequently not permitting to download some specific files . whats the solution of it? please assist me. regards.

    • 0 replies
    • 641 views
  5. WhiteDoor
    Started by WhiteDoor,

    Do you have a free version with no expiration?

    • 0 replies
    • 641 views
  6. OddWorldFellow
    Started by OddWorldFellow,

    Starting today, I’ve been getting a notification from the app for a “Error during an encrypted connection scan in a Kaspersky application” for “nowtv.com”, which I’ve currently decided to set to “Ignore and remember”. Thing is, I’ve never visited or opened up the site myself at all, so I’m curious to why any connection is being attempted at all. I do use the security extension for Chrome, and I’ve promptly nuked any and all cookies that may be tied to the site if this helps. I’m not sure if this is the app itself simply acting up, or if something else is at work here (some background process maybe?). Could just be a bit of paranoia or Windows simply adding yet another “…

    • 0 replies
    • 640 views
  7. KieraMcHub

    I want to delete old devices, but I cant find the DEVICES section to add our new phones? How do I edit my location information on my account?

    • 0 replies
    • 640 views
  8. Jim302

    How do I change my debit card number so Kaspersky renews automaticly when the time is out?

    • 0 replies
    • 638 views
  9. ageres

    My KIS has been updated and is now called Kaspersky Standard. When I try to enter a new activation code for KIS, I get an error message saying that the code is blocked. What should I do? Why might the code be blocked? I just opened the box with that code today. Kaspersky Internet Security for 3 devices. One-year license

  10. Guest #17165
    Started by Guest #17165,

    I enabled an update some time ago and the main interface of kaspersky internet security disappeared from my system only to be replaced by the VPN interface. I can no longer perform tasks such as general scan. Internet security still functions in the background though. I need the main interface back. What do I do?

    • 0 replies
    • 636 views
  11. traveling
    Started by traveling,

    我想看一下应用程序控制的报告中“已阻止”的事件,我就在过滤输入框中输入了”已阻止“,结果花了快10分钟才过滤出来

    • 0 replies
    • 636 views
  12. celsurf

    As per the topic, what if the browser has a zero day vulnerability that is being exploited ? How does Kaspersky handle that situation. It appears that even with Safe Money being activated, the computer would still be compromised. Anyone have more to add ?

    • 0 replies
    • 635 views
  13. Dimitris_G
    Started by Dimitris_G,

    I would like the “reports” to show also the number of pages I visited and protected

    • 0 replies
    • 635 views
    Flood and Flood's wife
  14. Nico
    Started by Nico,

    I have installed KIS and now I cannot print correctly to my CANON Pixma printer. The printer is only printing certain portions of the document. I have installed on two Lenovo laptops with windows 10 and the same problem occurs. One is connected via USB and one is wireless. Please advice how to rectify.

    • 0 replies
    • 634 views
  15. macel

    hi .. i reset my windows. kaspersky did not accept my license and gave more device warnings. I logged into my kaspersky account, deleted the device, and still did not accept it. what should I do.

    • 0 replies
    • 634 views
    Flood and Flood's wife
  16. Anna Eriksson

    Today I´m has a Subscription for 5 units. I wish to remove 2 licenses and keep 3. Is it possible?

    • 0 replies
    • 633 views
  17. ffxsam

    I’m curious about Kaspersky’s special SSL certificate that they use to intercept and analyze HTTPS traffic. Does anyone know how it works, as in, does it decrypt all traffic and send everything to Kaspersky (I should hope not)? Or is it using a local database to look at decrypted traffic to look for suspicious data?

    • 0 replies
    • 632 views
  18. dd1963AQW

    Over the last month my mac has been failing to start up and has been so slow. The error log reflects that K I S is causing a problem. I unloaded it totally and ran the mac for a week with no problem. I have now reinstalled it and the same problem is happening - it just takes ages to boot up and then reboots what looks like back into safe mode then starts normally - has anybody any ideas or experiencing the same problem ? Scan is absolutely clear so no threats or issues there.

    • 0 replies
    • 632 views
    Flood and Flood's wife
  19. GrabIT
    Started by GrabIT,

    KIS 21.3.10.391(b) on Win10 x64 build 19043 no problem in copying large files in my intranet, but when I download files from internet, it seems greater then 50MB, download hangs in a randomic way (sometimes after 20MB, sometimes after 100MB). If i disable all KIS control (except antivirus) it works, so it is not my provider We are speaking about “normal files”, such as ISO distro Linux and classroom.google.com downloads ;-) it happens with Chrome, Firefox, user login, admin login Most of KIS settings are default Any help? Thanx

    • 0 replies
    • 631 views
  20. nezih2486

    Bilgisayarımda win10 Home işletim sistemimi Win10 Pro olarak yükselttim. Şimdi eski kullandığım kaspersky Internet Security yazılımını yükleyemiyorum.

    • 0 replies
    • 630 views
  21. Chilla

    Kaspersky should check the company which aplayes for payment of subscription! It is not normal to require smartmobil ,in which you can have "Mobil Bank ID" when you have Kasperskys protection for your computer whith "Bank ID". Your way of payment of subscription is discrimonation of people whithout smartmobil! ref nr: CPKdscuu

    • 0 replies
    • 628 views
    Flood and Flood's wife
  22. Mima

    HI All, I renewed my Kaspersky Licence from my kaspersky account. But until now I did not receive any email or ther is nothing on the kaspersky account. Only availble proof is the deduction in my bank account. The time upto now is about 30min. Apprecuate someone could help me on this.

    • 0 replies
    • 626 views
    Flood and Flood's wife
  23. Guest #22646

    how to forget password of Password protect access

    • 0 replies
    • 626 views
  24. Guest

    KIS 2021 NO scan vulnerabilities in operating system only installed applications?

    • 0 replies
    • 624 views
  25. Fedo
    Started by Fedo,

    I want to use recovery code but there is no " I forgot the code " button

    • 0 replies
    • 623 views
    Flood and Flood's wife

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