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Phone locked and there is no Forgot The Code.


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Hello @Fedo


  1. Does your phone have a pin code & do you know the pin code? 
  2. Does your phone have fingerprint authentication & do you use fingerprint authentication?
  3. When you installed KIS did you add a secret code, not the MyKaspersky RECOVERY code? 
  4. Does the phone have internet access & is it active now? 
  5. Which steps have you taken so far? 
  6. Show us a screen print, we need to see the screen or screens you see please? 

Thank you🙏


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