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Kaspersky should check the company which aplayes for payment of subscription. Discrimonation of people whithout smartmobil!.

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Kaspersky should check the company which aplayes for payment of subscription! It is not normal to require smartmobil ,in which you can have "Mobil Bank ID" when you have Kasperskys protection for your computer whith "Bank ID". Your way of payment of subscription is discrimonation of people whithout smartmobil!
ref nr: CPKdscuu

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  • 1 month later...

Hello @Chilla


We always buy our Kaspersky Internet Security subscriptions for our mobile / androids thru Kaspersky websites, never thru Google Play Store, we’ve never encountered a Mobil Bank ID & or Bank ID issue at all. 

If there’s a problem please contact Kaspersky Technical Support, fill in the Order & payment issues, Pricing, discounts, how to purchase, etc. template; Support will help you:



  • After submitting the case, you’ll receive an automated email with an INC+12digits reference number, then, normally, within 5 business days, a Kaspersky Technical Support human will be in touch, also by email, you may continue to engage with the Kaspersky Technical Team via email or by updating the INC in their MyKaspersky account.

➡ Please share the outcome with the Community when it’s available? 

Thank you🙏



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How to activate the premium version of Kaspersky Internet Security for Android

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