家用产品支持

814 topics in this forum

1. 数据库损坏无法更新，并且授权许可状态有问题（实际授权激活码还有1年有效期）

   By Sukipopo, January 27, 2021
   • 2 replies
   • 1.4k views
   • 
   • Wesly.Zhang
   • January 27, 2021

2. 卡巴斯基对我的vmware虚拟机所使用的光盘映像文件弹出发现风险了

   By zyq, September 6, 2024
   • 3 replies
   • 1.4k views
   • 
   • zyq
   • September 9, 2024

3. 如何删除“我的卡巴斯基”中添加的授权许可？/How to delete the license added in My Kaspersky?

   By suzuka, January 26, 2023
   • 1 reply
   • 1.4k views
   • 
   • suzuka
   • January 26, 2023

4. 卡巴斯基报错学而思网校

   By Developer111, May 24, 2023
   • 2 replies
   • 1.4k views
   • 
   • Yliven
   • May 25, 2023

5. 卡巴斯基安全软件和全方位安全有什么区别？[ 已解决 / Solved ] [ 已关闭 / Closed ]

   By Holysaint, February 11, 2021
   • 1 reply
   • 1.4k views
   • 
   • Holysaint
   • February 11, 2021

6. 我该如何确定我是否完全移除了病毒

   By MUmuMU, December 3, 2021
   • 1 reply
   • 1.4k views
   • 
   • pinghigh
   • December 3, 2021

7. 安全支付功能无法使用

   By 讓我忘記你的臉, April 22   

   • windows 10
   • 0 replies
   • 1.4k views
   • 
   • 讓我忘記你的臉
   • April 22

8. Kaspersky Total Security 2020正版用户 QQ及其它用户密码反复被盗 [ 已解决 / Solved ] [ 已关闭 / Closed ]

   By sunhongyi18, September 28, 2020
   • 3 replies
   • 1.4k views
   • 
   • Wesly.Zhang
   • September 28, 2020

9. I can't use Chrome while kaspersky's working,plz help.

   By Ting Lei, March 18, 2022
   • 1 reply
   • 1.4k views
   • 
   • Ting Lei
   • March 18, 2022

10. 每次关机的时候有 avpui.exe报错 系统是WIN11 LTSC 卡巴版本21.25.8.493

    By WEZ, April 18
    • 3 replies
    • 1.4k views
    • 
    • Wesly.Zhang
    • May 22

11. 烦请帮助查看

    By ttcath, August 30, 2023
    • 1 reply
    • 1.4k views
    • 
    • Yliven
    • September 3, 2023

12. 之前购买的产品未到期，新买产品的又被激活了

    By 去掉激活, June 18, 2024
    • 3 replies
    • 1.4k views
    • 
    • Jack li
    • September 12, 2024

13. 卡巴优选版可以对windows里wsl安装的ubuntu杀毒吗？

    By PlanB, September 8
    • 1 reply
    • 1.4k views
    • 
    • Wesly.Zhang
    • September 11

14. windows安全中心【应用和浏览器控制】显示“未知”

    By Moonia, January 2
    • 3 replies
    • 1.4k views
    • 
    • Moonia
    • January 9

15. 我的IDM总是有一个卡巴斯基下载是怎么回事？[ 已解决 / Solved ] [ 已关闭 / Closed ]

    By Guest #8356, February 3, 2020
    • 0 replies
    • 1.4k views
    • 
    • Wesly.Zhang
    • February 4, 2020

16. 安装卡巴斯基加强版后，就没办法使用网银K宝登录中国农业银行了

    By 大雞腿, October 8, 2024
    • 1 reply
    • 1.4k views
    • 
    • Wesly.Zhang
    • October 12, 2024

17. 卡巴斯基购买咨询

    By wnvvspfhh, April 17, 2024
    • 3 replies
    • 1.4k views
    • 
    • yanchenyu
    • April 22, 2024

18. 为什么你们删除样本那么慢

    By 风在吹, July 17, 2024
    • 1 reply
    • 1.3k views
    • 
    • Yliven
    • August 19, 2024

19. 卡巴斯基新版本如何禁用开机自启?

    By Finch, May 11
    • 2 replies
    • 1.3k views
    • 
    • Wesly.Zhang
    • May 22

20. 卡巴斯基windows版不分32位、64位吗？

    By hjfdh, October 8, 2024
    • 3 replies
    • 1.3k views
    • 
    • Wesly.Zhang
    • October 8, 2024

21. 普通的卡巴斯基家用版 能对加壳病毒进行脱壳查杀吗？还是另外有专门的脱壳查杀软件可以下载？

    By KevinKKK, May 16, 2023
    • 1 reply
    • 1.3k views
    • 
    • Wesly.Zhang
    • May 16, 2023

22. 无法更新病毒库

    By kylin, October 14, 2024
    • 6 replies
    • 1.3k views
    • 
    • Cycloker
    • October 20, 2024

23. 打开卡巴斯基网络设置的监控所有端口会导致浏览器代理软件故障导致网页打不开

    By taoziyo, June 19, 2024
    • 3 replies
    • 1.3k views
    • 
    • Wesly.Zhang
    • June 21, 2024

24. 请问卡巴的opentip检测没问题，本地报毒，已发送假阳性报告，但没有邮件回复，如何解决

    By Cartload9684, March 5   

    • windows 10
    • 1 reply
    • 1.3k views
    • 
    • Yliven
    • March 12

25. 程序升级更新后，组件损坏

    By dayday, April 18, 2022
    • 3 replies
    • 1.3k views
    • 
    • Wesly.Zhang
    • April 20, 2022