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  1. Past hour
  2. @Lukemuke79 If you encrypt save the ZIP on an offline storage device.
  3. @Doctorull This issue occurs for some users of version 21.22. It will be fixed in 21.23 (usually released in the second half of October). A temporary solution is to roll back to 21.21. The employee's comment is here.
  4. Today
  5. harlan4096

    Discord unable to open

    Welcome to Kaspersky Community. Please migrate Your KTS to Kaspersky Plus:
  6. Welcome to Kaspersky Community. Please report to K. Support
  7. harlan4096

    GPU USE

    Welcome to Kaspersky Community. Please report to K. Support
  8. Use the top Search form to find it, it should be there... 🤔
  9. xpreme

    License Expired

    Dear @JL - KL DACH Hi, Thank you so much for your help. As a matter of fact, I am looking for "removing the expired license" from client. I think I have to do it on client's device directly or even I can run the command via KSC (maybe). The issue is that once a client retrieves new license form the KSC server, the old one still remains on the client and device status remains "license expired". I may try to run the command from the KSC. Kind Regards,
  10. Ну и результата ноль: Здравствуйте, А..... Согласно официальной документации, прямое описание процедуры переноса списков адресов отсутствует. В качестве альтернативного решения вы можете использовать встроенный инструмент «Мастер переноса данных». Для оценки возможности и особенностей данного метода прилагаю ссылку на сравнительный анализ процессов переноса, который может быть полезен при планировании операции: https://support.kaspersky.com/KSCLinux/15.4/ru-RU/300415.htm Рекомендуем ознакомиться с указанными материалами для выбора оптимального алгоритма действий. С...... Эдуард. В моем вопросе речь вообще идет не о переносе данных, а об обычном импорте списка веб-адресов. Вопрос не решен
  11. Yesterday
  12. Hello there, I want to ask question to you all here, Regarding Kaspersky Password Manager Backup Vault, is it safe to store this copy of vault in cloud storage? Or should I encrypt it using Winrar/7-Zip? Thanks.
  13. BlooAvengTR

    GPU USE

    No, I still haven't found anything about this issue. I tried updating the driver and uninstalling and reinstalling the application but it didn't work. It only fixes itself when I close the application. My graphics card is 5070. If you find something, please tell me.
  14. I have been using kaspersky antivirus since 2005, up until this year (2025). This year i bought kaspersky standard, as there is no longer the AV version available. Tonight, by chancem i had no idea, i noticed my fans in my PC were a bit loud and i was thinking why. Then i have noticed a 30% load on my GPU and i see Kaspersky Standard up there and idk why is this happening. Because with KAV (kaspersky antivirus) all these years it was ok and now with KS (kaspersky standard) i see this load on the GPU. Actually Kaspersky Standard uses 17-20% and Desktop Window Manager 10%. What's even more interesting, is that, with the protection off, the usage remains the same 🙂 It is only after i Exit the KS entirely, the GPU load drops to 0-2%, this % is how i know my GPU was on Idle. GPU - Asus TUF 4080 Super CPU - Ryzen9 7900 DDR - 32GB Something is wrong in how the KS is working as opposed to the older KAV. Now i'm thinking to buy whatever KAV i can find on the market, even tho' i just recently bought a 1y for 5 PC license. I attached a screenshot to compare KS ON vs KS Exit (program closed entirely.)
  15. Doctorull

    GPU USE

    hello, it's true, i too have been using kaspersky antivirus since 2005, up until this year (2025) i was using kaspersky antivirus. but this year i bought kaspersky standard, as there is no longer an antivirus so called version. anyway, i too have noticed a 30% load on my GPU and i see Kaspersky Standard up there and idk why is this happening. because with KAV (kaspersky antivirus) all these years it was ok and now with KS (kaspersky standard) i see this load on the GPU. and what's even more crazy, is that, with the protection off, the usage remains the same 🙂 it is only after i Exit the KS entirely, the GPU load drops to 2% how it was in the past. and it's not even a cheap GPU, it's a 4080 Super. did you managed to find out something about this behavior ?
  16. I don't see this option anywhere.
  17. Leonardo San

    Discord unable to open

    To open discord i need to stop the app and restart the pc and only after restart the antivirus
  18. dugrau_rp

    Kaspersky Premium não conclui instalação

    estou com o mesmo problema não completa a instalação
  19. Vimaro

    Web Threat Protection exclusions

    Muito obrigado pela sua mensagem. Tente com a seguinte máscara: *milleniumbcp.pt/* Da mesma forma, identifique se o site usa uma porta de acesso diferente da porta 80. Se for esse o caso, a máscara deve ser: *milleniumbcp.pt:<número da porta>/*
  20. I created a new Chrome profile for the user then deleted the old one (it has to be done in this order) transferring over only the bookmarks via export and import. This seems to have cleared up the problem (fingers crossed). BTW- It seems that "site notifications" are a new web feature (or at least new to me). These pop up in the system notification area, outside the browser window, and can persist even after the browser is exited. It was this "improvement" that confused me into thinking these were OS notifications.
  21. Welcome to Kaspersky Community. Find an option in Your KF settings called: Launch Kaspersky at computer startup, and manually disable it. Re-enable Self Defense. To run KF again manually, just do it via its K. icon.
  22. As far as I can tell this malware works by overriding the meaning of the "New Tab" address in chrome (chrome://newtab), replacing the real editable start page with a fake (non editable) copy of the default start page. I found a useful comment on Reddit- Found a solution to the chrome://newtab yahoo/bing/etc search hijacker : r/chrome Unfortunately it seems to spray bad links all over the users profile (mostly directed via Yahoo) so a profile reset or a clean reinstall of Chrome may be the only options.
  23. How can I set Kaspersky Service 21.22 (AVP21.22) startup type to manual, and also stop the service after exiting Kaspersky Free? The Self-Defence settings are all turned off: * Security settings / Self-Defence settings / Enable Self-Defence = OFF * Security settings / Self-Defence settings / Block external management of application services = OFF But I still have no access to the service: sudo sc config avp21.22 start= demand [SC] ChangeServiceConfig FAILED 5: Access is denied. sc qprotection avp21.22 [SC] QueryServiceConfig2 SUCCESS SERVICE avp21.22 PROTECTION LEVEL: ANTIMALWARE LIGHT. Windows 11 Pro, v10.0.26100.6584 Kaspersky Free 21.22.7.466(a)
  24. Also, do a Chrome config reset, also check in Your Windows -> Control Panel -> Programs and Features, if there is a suspicious app installed.
  25. @colin_e Also, did you check with AdwCleaner ?
  26. Please check the system requirements of Ksos, ksos is not supported in Datacenter mode of Windows server . System Requirements: https://support.kaspersky.com/ksos/8.22/43520
  27. Hi, thanks for coming back to me. >> Please provide version of K. product installed. Hmm. I've been using KAV for years, but every couple of years they change the UI, and now I find this very basic question isn't so easy to find the answer for? Annoying that this information does not seem to exist in the main application UI (surely this can't be true?) HoweverI found it under the right-click context menu of the systray icon- Kaspersky Standard 21.227.7.466 (a) Virus database is up to date >> That looks like just a fake / false infection pop-up warning coming from a site, just a site notification in Your browser, not a real infection. Yes that does seem to be the case. They do quite a good job of mimicing OS notifications. I originally thought that the popups were independent of the browser, however I was mistaken. This user uses Google Chrome as their default browser. A couple of days ago they noticed that their Chrome home page had changed from their personal set of preferred links to a generic set of home links (YouTube, Netflix etc.). I have checked and they have no Chrome extensions installed, so it seems this home page has been hacked or overridden and this is where the popups are being triggered. Kinda worrying that the Chrome config can be changed in this way without the user realising. Any hints on cleaning up the start page would be welcome. Worst case I can remove and reinstall Chrome, but i'm rather concerned if the same thing could happen again on a "driveby" basis, i.e. if this can happen just because the user visits the wrong web site.
  28. Welcome to Kaspersky Community. Please provide version of K. product installed. That looks like just a fake / false infection pop-up warning coming from a site, just a site notification in Your browser, not a real infection. The funny thing is that WebAdvisor it's a real product but from McAfee, not AVG. If You are using MS Edge, check this: https://support.microsoft.com/en-us/microsoft-edge/manage-website-notifications-in-microsoft-edge-0c555609-5bf2-479d-a59d-fb30a0b80b2b#:~:text=Select Settings > Cookies and site,select either Remove or Block Similar steps can be done in all the browsers. I would recommend installing an extension to avoid adds in browsers: uBlock Origin -> FireFox uBlock Origin Lite -> Chrome, MS Edge, Opera
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