you have exceeded the maximum number

[smally]

Hello

I get this problem every time I install Kaspersky and enter my license key: "You have exceeded the maximum number of activations allowed for the entered activation code."

I used to format my computer often and enter the product key every time.

The product is Kaspersky Internet security "2 devices."

[Guilhermesene4096]

@smallyWelcome

Please enter contact technical support → Technical Support

In these license cases, only technical support has authorization and access to your account to reset your license.

Also, install the equivalent new version of your product (Kaspersky Internet Security → Kaspersky Standard).

Kaspersky Internet Security is an old Kaspersky product.

Kaspersky Standard → Download

[smally]

@Guilhermesene4096, how do I find technical support? I don't see it. Is there a live chat support and an email?

[Guilhermesene4096]

@smally

Go to the link I gave you earlier → Technical Support

You will always have support via email, as for chat, this may vary from region to region.

Edited August 19 by Guilhermesene4096

[smally]

ok thanks @Guilhermesene4096

 

 

Edited August 19 by smally

[Guilhermesene4096]

@smally

Which country are you from?

Also, where or on which page is this message displayed?

I confess that I have never seen this page... perhaps it is something recent, or in relation to its location...

In any case, you can contact them using the contact form described in the image 👍

Edited August 19 by Guilhermesene4096