snoop Posted Monday at 07:49 PM Share Posted Monday at 07:49 PM Tried System restore to back 2 days ago, since i had an app bug out and i thought might as well do a restore so registry is all deleted too, but on boot up this shows, should i check for updates in kaspersky app? how to let the AV know to restore that corrupted file? would it lower the capability of AV? should i uninstall and reinstall kaspersky? so everything working properly? although system restore did its job, it removed the app but did it corrupt kaspersky? Thanks! Link to comment Share on other sites More sharing options...
nexon Posted Monday at 07:54 PM Share Posted Monday at 07:54 PM Hi, Yes it is known.. I had issues with this. 1. First disable protection of Kaspersky and disable self defense (this works for me) then restore your pc from restore point. 2. Tech support should know about this (probably traces will be needed) 1 Link to comment Share on other sites More sharing options...
garioch7 Posted Tuesday at 06:02 PM Share Posted Tuesday at 06:02 PM I always boot into Safe Mode when I occasionally want to restore a System Restore Point. Safe Mode loads minimal drivers and OS files, so there is less to interfere with the restore process. The issue with AV products, not just Kaspersky, causing errors when trying to restore a System Restore Point is well documented, so well in fact, that the Windows error message mentions that as the most likely suspect when a "restore" fails. Just my experience. Have a great day. Regards, Phil Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now