Usage on iOS does not work

[Guest #4466]

I installed KSK on my kids iPhone and set the timelimit to 15 minutes but it seems that KSK thinks the device is used all the time. Since you dont get any app details there is no way of finding out what app is causing this. Is there any way to fix this?

[Mikhail Shakhov]

Hello,

please create the request to technical support:

https://support.kaspersky.com/b2c/Global

and submit the number of the incident to me.

Thank you.