Unable to connect to server

[Pkzip]

Hello, just happened that Safekids app on my Android phone, web login, and PC "I'm a parent" login are all not working.

Is login authenticate server down? Please help!

Best regards

Alan

[Edwin Bak]

There is a known problem and it is already being worked on by the Kaspersky support team, but unfortunately no update yet 😞

[Miklos]

My sons cannot use their notebook at all. Not even local parent login is working.
Is there a way to temporary switch this tool off until the issue is solved?

[Flood and Flood's wife]

28 minutes ago, Miklos said:

My sons cannot use their notebook at all. Not even local parent login is working.

1. Is there a way to temporary switch this tool off until the issue is solved?

Hello @Miklos,

Welcome!

1. Unfortunately not without logging in. 
2. See *update* posted by @Mikhail Shakhov, in topic Can't login to my account posted by @Priscilacarvalho. 

 

Thank you🙏
Flood🐳+🐋