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Ticket não respondido

Recentemente abri um ticket no kaspersky e ainda não me responderam, no chat online me disseram no máximo 24hrs, mas isso foi dia 6 e ainda continuo sem resposta, mesmo mandando email não me respondem, parece que esperam minha assinatura encerrar para que eu pague novamente, mas desse jeito não planejo assinar.

Screenshot_2025-03-12-22-11-06-46_e307a3f9df9f380ebaf106e1dc980bb6.jpg

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