The VPN for router option has disappeared

[Ogeday96]

The VPN for router option has disappeared, which was the main reason I chose Kaspersky VPN, especially since I just renewed my subscription. Now I've learned that, due to a change in their service provider, the router VPN option is no longer available.

I would like to know if the router VPN option will be available again in the near future. If not, I believe I should be entitled to a refund and cancellation of the service, as they are no longer meeting the terms of the service agreement. Has anyone else gone down this path?

[Schulte]

Hello @Ogeday96, welcome.

Unfortunately, we can only give you one answer to your question: Please contact support.
Past experience has shown that missing features return more quickly when a large number of users request them.
In theory, the router option should also be possible with the new partner, but if only a few people request it, the priority is not that high...

[Tahmeed702]

5 hours ago, Ogeday96 said:

The VPN for router option has disappeared, which was the main reason I chose Kaspersky VPN, especially since I just renewed my subscription. Now I've learned that, due to a change in their service provider, the router VPN option is no longer available.

I would like to know if the router VPN option will be available again in the near future. If not, I believe I should be entitled to a refund and cancellation of the service, as they are no longer meeting the terms of the service agreement. Has anyone else gone down this path?

https://forum.kaspersky.com/topic/latest-update-solved-all-vpn-issues-57529/#comment-223312

Regards

Ahnaf Tahmeed

[Flood and Flood's wife]

6 hours ago, Ogeday96 said:

The VPN for router option has disappeared, which was the main reason I chose Kaspersky VPN, especially since I just renewed my subscription. Now I've learned that, due to a change in their service provider, the router VPN option is no longer available.

I would like to know if the router VPN option will be available again in the near future. If not, I believe I should be entitled to a refund and cancellation of the service, as they are no longer meeting the terms of the service agreement. Has anyone else gone down this path?

Hello @Ogeday96, 

1. Also, please read reply by @Igor Kurzin, in the Russian forum: Возвращение локаций и функции создания конфигураций для роутеров / Return of locations and configuration functions for routers: 
2. And, Kaspersky has a *30day money-back guarantee*, IF (your) recently renewed subscription meets that criteria, a refund should not be a problem & even if the subscription falls outside of this but is *recently* purchased it's still worth submitting a refund request (ioo), on the support page https://support.kaspersky.com/b2c#contacts -> select Email, then fill in the template as shown:                                                                                                                              
3. *IMPORTANT* - please include the URL for (your) topic in the request to support. 
4. *IMPORTANT* - please  post back the incident-request-number, it's prefixed with INC0000? 
5. *IMPORTANT* - do not use the AI-bot to submit the request. 

Thank you🙏
Flood🐳+🐋

[JaZ96]

I don’t have the router VPN option either. However, a router that was already configured before the change is still working for me, although there are noticeable performance and stability issues

[Igor Kurzin]

Good day, unfortunately, at the moment the router option is not available. However, this functionality is planned as part of the development of our new infrastructure and is intended to be introduced in future updates.

 

 

[messouh]

I agree with the previous comments. If the router option remains unavailable, I see no reason to renew my license and will switch to another VPN.

[LemonadeDifficult]

Agreed as well. I also chose Kaspersky specifically for this reason. I have 2 years left on my subscription.

J.

2 hours ago, messouh said:

I agree with the previous comments. If the router option remains unavailable, I see no reason to renew my license and will switch to another VPN.

 

[Roman_S]

В 17.12.2025 в 12:59, Igor Kurzin сказал:

Good day, unfortunately, at the moment the router option is not available. However, this functionality is planned as part of the development of our new infrastructure and is intended to be introduced in future updates.

 

 

Until yesterday, the VPN worked on the router. Now the connection is established, but nothing loads.

[leeks]

Merry Xmast to our ortodox friends. 

I'd like to ask if anyone has a forecast date for the return of the VPN on router feature. 

Thanx

 

 

[Toriga]

How is possible a thing like that.

Where is the option to add VPN to router?

FIX FAST

[Regian]

On 12/17/2025 at 6:59 AM, Igor Kurzin said:

Good day, unfortunately, at the moment the router option is not available. However, this functionality is planned as part of the development of our new infrastructure and is intended to be introduced in future updates.

 

 

I want to setup vpn on my router

Is this functionality coming back soon?

Please reply 

Looking at buying Cyber Ghost (cool name) if not

Thanks

[Regian]

On 12/14/2025 at 11:02 PM, Schulte said:

Hello @Ogeday96, welcome.

Unfortunately, we can only give you one answer to your question: Please contact support.
Past experience has shown that missing features return more quickly when a large number of users request them.
In theory, the router option should also be possible with the new partner, but if only a few people request it, the priority is not that high...

 

For those who want vpn on their router:

contact support and ask for it

I just did

Keep nagging, it works

Go to this customer service url and choose email, chat or phone

https://support.kaspersky.com/b2c/NL_en#contacts

 

 

 

 

[Toriga]

3 hours ago, Regian said:

 

For those who want vpn on their router:

contact support and ask for it

I just did

Keep nagging, it works

Go to this customer service url and choose email, chat or phone

https://support.kaspersky.com/b2c/NL_en#contacts

 

 

 

 

I did, and they told me is not possible.

Why you post fake informations?

 

I think you found a exception maybe.

Just post your config file

Edited Saturday at 04:06 PM by Toriga

[Danila T.]

Hello,

We’re continuing to expand coverage and add new features in upcoming updates

[tdosov]

The VPN for router option has disappeared?

[Danila T.]

1 hour ago, tdosov said:

The VPN for router option has disappeared?

Hello,

Yes. We’re continuing to expand coverage and add new features in upcoming updates

[Mahmoud Abdelrahim]

On 3/16/2026 at 11:57 AM, Danila T. said:

Hello,

Yes. We’re continuing to expand coverage and add new features in upcoming updates

Please give us a timeline, when will this feature be available.

[Flood and Flood's wife]

On 3/16/2026 at 8:57 PM, Danila T. said:

Yes. We’re continuing to expand coverage and add new features in upcoming updates

@Danila T. / Kaspersky, 

PureVPN offers OpenVpn, why can't it be made available to Kaspersky subscribers - why such a long delay resurrecting a much needed feature? 
Thank you🙏
Flood🐳+🐋

[Danila T.]

4 hours ago, Mahmoud Abdelrahim said:

Please give us a timeline, when will this feature be available.

Hello,

I can’t give you an exact date just yet.

1 hour ago, Flood and Flood's wife said:

@Danila T. / Kaspersky, 

PureVPN offers OpenVpn, why can't it be made available to Kaspersky subscribers - why such a long delay resurrecting a much needed feature? 
Thank you🙏
Flood🐳+🐋

It takes time to develop and test. 

[Khoa Nguyen]

Then, is it possible to use Kaspersky VPN in Linux?