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The Edge browser plug-in "Kaspersky Protection" cannot connect to Kaspersky Security Software version 21.14.


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Posted

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After clicking "install to edge" in the software, the browser will automatically open the chrome plug-in store. After clicking "install plug-in", the plug-in will be installed normally. After the installation, it will display that the connection to Kaspersky cannot be established.

Software Version: Kaspersky Standard Edition 21.14.4.462
System Version: Windows 11 Professional 22621.2215
Browser Version: Microsoft Edge 116.0.1938.54 (64-bit release)
Browser Plug-in Version: 2.5.32.0

Posted

Welcome to Kaspersky Community.

 

Did You perform an overwrite / update of KPlus over a previous K. product version? If so, uninstall and try a clean installation.

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