Task Cannot Be Performed KIS 21.3.10.391(i)

[rounakr94]

Hi,
I was browsing through the reportds in KIS APP and it is showing in System Audit in Red alert for Task Cannot be Performed in Web Anti Virus and Network Attack blocker for 13:04 PM Today. Do I need to reinstall anything?

I performed a KIS Rescue Disk scan and PC came clean

 

 

WEB ANTI VIRUS LOG

 

 

NETWORK ATTACK BLOCKER LOG

Edited June 16, 2022 by rounakr94

[Flood and Flood's wife]

Hello @rounakr94, 

Welcome back!

For both issues, when each red alert is selected, there's additional detail -> in the lower part of the Report, please make clear, full screen screen-prints & post back OR save the Report, by selecting SAVE (top right hand corner of the Report window), as a text file, upload to cloud & post the share link so we can read the full detail? 

Thank you?

Flood?+?

Edited June 16, 2022 by Flood and Flood's wife

[rounakr94]

12 minutes ago, Flood and Flood's wife said:

Hello @rounakr94, 

Welcome back!

For both issues, when each red alert is selected, there's additional detail -> in the lower part of the Report, please make clear, full screen screen-prints & post back OR save the Report, by selecting SAVE (top right hand corner of the Report window), as a text file, upload to cloud & post the share link so we can read the full detail? 

Thank you?

Flood?+?

Sure will upload the logs to GDrive. 

Should I upload log only for day or for whole period?

[rounakr94]

Anyways here is the link for All Period.

https://drive.google.com/drive/folders/1fN1pZui1bBSRuQB3mdcT755qlQaHd2aE?usp=sharing

[rounakr94]

Here are the images as you requested @Flood and Flood's wife

[Flood and Flood's wife]

Hello @rounakr94,

Thank you for the information!

1. There appears to have been a minor network interruption, that, as a consequence, impacted the Kaspersky avp, however, it cannot be fully analysed here in the Community, you may wish to log a case with  Kaspersky Support, Support may need logs, traces & other data; on the support page select either Chat or Email, then select Application malfunction, Other template; include the screen images & text Reports, and a detailed history. 
2. Also, make sure the modem/router software is fully up-to-date & if you have the modem/router password, do a full reset, make sure the computer is physically disconnected & shutdown before doing so. 
3. If you do log the issue with Support, please share the outcome with the Community, when it's available? 

Thank you?

Flood?+?

[rounakr94]

Hello @Flood and Flood's wife

Thanks for the analysis. It maybe because of recent Windows update to .net framework 3.5 & 4.8 which happened on the same morning and 21H2 update which happened on previous day. The update also broke the FreeDownloadManager app. For the time being I am updating to Windows 11, will update if I get it anymore.

[Flood and Flood's wife]

35 minutes ago, rounakr94 said:

Hello @Flood and Flood's wife

1. It maybe because of recent Windows update to .net framework 3.5 & 4.8 which happened on the same morning.

Hello @rounakr94, 

You're most welcome!

1. Please be alert to .Net 3.5 topic: Kaspersky does not start after installation of KB5013943 by @Danila T.

Thank you?

Flood?+?

Edited June 17, 2022 by Flood and Flood's wife

[rounakr94]

1 hour ago, Flood and Flood's wife said:

Hello @rounakr94, 

You're most welcome!

1. Please be alert to .Net 3.5 topic: Kaspersky does not start after installation of KB5013943 by @Danila T.

Thank you?

Flood?+?

Thanks for the heads up. Enabled it in Windows 11. I hope that Windows 10 won't need a change in settings?