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Scan file option has vanished - even after clean uninstall + reinstall.


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cosmicforged
Posted

Hello!

I've seen this issue posted about before but I could not find a solution that solved my problem. My ability to scan a file (via File Explorer) has completely vanished. When I right-click, there is no option for anything relating to Kaspersky. The big reason I pay for the service is for that reason (to just make myself feel better honestly) and the fact I can't even do that is annoying.

I've already done a clean uninstall (with the official program to do so) and reinstalled the program. It had vanished from my Windows 11 menu but was on the "see more" but now even that is gone. Are there any solutions or why this is happening?

  • Windows 11
  • Version 21.18.5.438(a)
Posted (edited)

If even a clean uninstall and reinstall does not help, you should contact Kaspersky Technical Support.

Edited by Buddel
harlan4096
Posted

Here You are a "workaround":

 

 

  • Like 1

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