Remote Installation failure

[PrinceZezo]

I have installed security center 13 in windows server after adding domain and active directory the remote installation for computers in active directory fails cause network agent is not installed or inaccessible but I have already installed the network agent but the network agent can’t see the server only the active directory

[Jose P]

Greetings PrinceZezo,

The request is not clear; however, you can check the status of the network agents by opening it’s graphic utility and launching a klnagchk command, this will help diagnose the communication settings:

https://support.kaspersky.com/9319

Please fix any communication failures that you encounter with the tool.

If the issue persists I would recommend opening a support case at companyaccount.kaspersky.com.

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Best Regards,