New Kaspersky standard overheats MacBook pro for no reason

[vidocq86]

Hi guys!

I recently updated from Kaspersky internet security to new Kaspersky standard v23 an randomly kavd process overheats my computer (MacBook Pro 2019, intel).

Sometimes it happens when computer comes back from sleep mode.

Please look at the attachment, i made some screenshots.

 

Is there any help?

Edited September 27, 2023 by vidocq86

[Flood and Flood's wife]

36 minutes ago, vidocq86 said:

I recently updated from Kaspersky internet security to new Kaspersky standard v23 an randomly kavd process overheats my computer (MacBook Pro 2019, intel).

Sometimes it happens when computer comes back from sleep mode.

Hello @vidocq86, 

Welcome!

1. What is the MacBook Pro 2019 OS version?  

Thank you🙏
Flood🐳+🐋
 

[vidocq86]

Hi @Flood and Flood's wife,

 

OS is Ventura 13.6 (22G120)

Edited September 27, 2023 by vidocq86

[Flood and Flood's wife]

5 minutes ago, vidocq86 said:

OS is Ventura 13.6 (22G120)

Hello @vidocq86, 

Thank you! 
Log a request with Kaspersky Customer Service: https://support.kaspersky.com/b2c#contacts; on the support page, select either Chat or Email, then fill in Application malfunction, Other template; please include any screen images of the error & a detailed history. Support may request logs, traces & other data; they will guide you. 

Please share the outcome with the Community, when it's available? 
Thank you🙏
Flood🐳+🐋
 

[bm100]

Did you get anywhere with this? Mine does exactly the same since updating. I have been in touch and sent various logs to Kaspersky but think I'm going to have to switch from Kaspersky - thankfully I've only got a few weeks left of my subscription.

[bm100]

On 9/27/2023 at 4:31 PM, vidocq86 said:

Hi guys!

I recently updated from Kaspersky internet security to new Kaspersky standard v23 an randomly kavd process overheats my computer (MacBook Pro 2019, intel).

Sometimes it happens when computer comes back from sleep mode.

Please look at the attachment, i made some screenshots.

 

Is there any help?

 

Did you get anywhere with this? Mine does exactly the same since updating. I have been in touch and sent various logs to Kaspersky but think I'm going to have to switch from Kaspersky - thankfully I've only got a few weeks left of my subscription.