Multiple Workstation Intermittant Functionality Lost

[JohanUys]

Hi 

 

Since we have installed Kaspersky Small Business Security the majority of our workstation laptops (around 5 people) have reported losing keyboard functionality. This is on different model laptops, namely the Acer Aspire 3 and an HP Laptop (can het model number).

 

I curious wehter this might be a latent security setting where the keyboar is switched off after inactivty or something to this effect? Functionality usually returns after user restarts the workstation.

 

Any thoughts / advice if it is related will be appreciated.

 

Kind regards

 

Johan

[DonKid]

Please, contact the support here.