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DonKid

Kaspersky Employee
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Community Answers

  1. DonKid's post in Somar duas assinaturas. was marked as the answer   
    Não é possível comprar 2 licenças e dobrar o tempo. Neste caso, compre uma licença com a quantidade de anos desejada.
  2. DonKid's post in Isso quer dizer que a minha verificação em segundo plano não está rodando? (imagem incluída) was marked as the answer   
    Por favor, leia este tópico e entre em contato com o suporte
  3. DonKid's post in Licença Small Office Security não aceita no Windows Server was marked as the answer   
    Por favor, abra um chamado, clicando aqui.
  4. DonKid's post in Updgrade from KSC 13.2 to 14.0 - Error was marked as the answer   
    Please, open a ticket here.
  5. DonKid's post in Já é possível usar o Kaspersky Standard? was marked as the answer   
    Sim, você pode usar os produtos novos.
  6. DonKid's post in Installation is not required. The device is managed by a different Administration Server was marked as the answer   
    Is the Network Agent package pointing to the same server?
    Test this walkthrough on 1 computer
    1. Open MS-DOS Prompt in administrator mode.
    2. Open the Network Agent directory.
    2a. cd "%programfiles(x86)%\Kaspersky Lab\NetworkAgent"    (Windows 64 bits)
       2b. cd "%programfiles%\Kaspersky Lab\NetworkAgent"    (Windows 32 bits)
    3. Type klmover -address KSC IP
    More information, please see this link.
    Check if the issue is resolved
  7. DonKid's post in Problem between Window AppLocker and Kaspersky EPS 11.8 ...- 11.9 ... was marked as the answer   
    Please, open a ticket here.
  8. DonKid's post in deploy Kaspersky Network Agent in Windows Server Core was marked as the answer   
    Does this server have Firewall enabled?
    If not, you can try using this tool, or try installing Network Agent locally via command line.
    Msiexec /i “Kaspersky Network Agent.msi” /qn DON’T_USE_ANSWER_FILE=1 EULA=1 PRIVACYPOLICY=1 SERVERADDRESS=”KSC.Company.com” CERTSELECT=GetOnFirstConnection
  9. DonKid's post in Problem with Firefox to load dynamic PDF was marked as the answer   
    Please, open a ticket here.
  10. DonKid's post in Kaspersky Endpoint Security Cloud - excluindo documentos do Office (Word, Excel) was marked as the answer   
    Por favor, abra um chamado clicando aqui.
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