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Posted

My family has been using Kaspersky for years and there were no problems. But after updating our family's subscription yesterday Kaspersky Plus is no longer launching on my PC.

I gives me an error message about "Microsoft .net failed to initialize" which started today. Never had this issue before. There were some "The prior start of the program failed, do you want to send a report." message and i did send reports but nothing ever came from this. Today Kaspersky Plus does no longer launch at all. It keeps crashing during the launch process.
I know there is a multitude of different posts about this issue over the years but NONE of the solutions there did jackshit for me.
I'm on Windows 11 Version 25H2. My computer is the only Windows 11 one and the only one with this issue.

I tried the repair tool for Microsoft .net which didn't help.
I tried reinstalling Microsoft .net which didn't help.
I tried installing other versions  which didn't help.
Nothing does anything. And the ONLY programm with this issue is Kaspersky...


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Posted (edited)
vor 45 Minuten schrieb Berny:

@PH97 Welcome on the K Forum.

Did you read this Kaspersky FAQ  https://support.kaspersky.com/de/common/error/installation/11682#block2 ?

Yep i did. Error persisted. I got it from a prior post about this topic --> https://forum.kaspersky.com/topic/failed-to-initialize-microsoft-net-framework-31476/
none of the solutions there worked for me.
Over the course of my actions i also installed a couple Microsoft .net and runtimes.
Here is the list.
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Weirdly enough though. Right now Kaspersky works. Or rather the autostart does NOT work. Starting it regularly does also NOT work. Launching it as administrator (which believe me I tried before) does however work...

I have no idea if i should just take this "win" or keep on medelling and hoping that i can fix it. I'm also kinda afraid to restart my PC and see if it still is launchable via adminstrator after the restart :S

Edited by PH97
Posted

The product doesn't use a system framework. It uses the one that's installed with it (C:\ProgramData\Kaspersky Lab\AVP21.23\dotnet).

Therefore, it doesn't matter which versions of .NET are installed on your system.
Try reinstalling Kaspersky.

  • Like 2
Posted
vor einer Stunde schrieb andrew75:

The product doesn't use a system framework. It uses the one that's installed with it (C:\ProgramData\Kaspersky Lab\AVP21.23\dotnet).

Therefore, it doesn't matter which versions of .NET are installed on your system.
Try reinstalling Kaspersky.

Trying to reinstall Kaspersky Plus now. I keep getting an Error message though:
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Posted

@PH97

10 minutes ago, PH97 said:

I keep getting an Error message 

For privacy reasons we don't request system Logs , please contact Kapsersky Technical Support.

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