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Keyboard not working


RymMokhtari

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RymMokhtari

Hello. I just installed Kaspersky internet security and right away my Lenovo yoga 7i keyboard stopped working. Tried several methods before finding the registry method. 

Problem is, I follow all the steps, I delete the "klkbdflt" entry from the registry leaving only "kbdclass". I hit ok. Then when I close the registry, it comes back as it was: both entries appear in the UpperFilters. 

What do I do now? 

Please help, I need this machine for work. 

When I change it:

20240225_235034.thumb.jpg.d395e3a90754ad9ad5f160faa444c0f7.jpg

When I open it again:

20240225_235057.thumb.jpg.d2ac0dbe371894c79fd387bf4eac4162.jpg

Edited by RymMokhtari
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Guilhermesene4096

@RymMokhtariWelcome

This problem is strange.

KIS represents a legacy product from Kaspersky, try installing the product equivalent to your license, in this case, Kaspersky Standard.

Kaspersky Standard → Download link

Download it and connect it to your My Kaspersky account.

Check if the problem is resolved by installing the latest product and, if possible, provide feedback 👍

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