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Kaspersky window opens up always on desktop without notice.


Go to solution Solved by Berny,

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Moon_Monkey
Posted

Hello,
Something new as appeared with the last update of Kaspersky. I had never any issue with it, I was very happy, but until recently, Kaspersky window opens up without notice on my desktop for no apparent reasons. I tried to deactivated all notifications etc, through Kasperky app and windows, but it still opens up obstructing my desktop, which is fairly annoying.
it usually happens after launch like 10-15 minutes after booting the PC.
The new UI/UX of Kaspersky is less clear than the one before, and I can't find that option to let Kasperky running in the background without showing up.
I'm strating to think to change to another antivirus if I can't solve this issue.

Does anyone have a solution to that? Thank you.

Moon_Monkey
Posted (edited)

Thank you for your answer. Sorry about the non additional information. WIll try to put it here.

2023-03-1022_49_55-Window.thumb.png.f2745292adbe5daea04a4a0a31f9ce1b.png2023-03-1022_49_13-Window.thumb.png.c6699b38edc8d69acf6936245337804d.pngimage.png.97f303ea589f4f7861dcf7cd34d1fd80.png

Edited by Moon_Monkey
Posted

@Moon_Monkey You are welcome.

Thank you for the additional details.

Personally I should proceed with a on-top reinstall , the FR download links are available in this Topic.

Moon_Monkey
Posted
16 minutes ago, Berny said:

@Moon_Monkey You are welcome.

Thank you for the additional details.

Personally I should proceed with a on-top reinstall , the FR download links are available in this Topic.

Thank you. Do you mean that i should uninstall and reinstall it when you say on-top reinstall ?

  • Solution
Posted

@Moon_Monkey

An on-top install stays for an installation without uninstalling the existing version, this procedure overwrites your current version and keeps your license information as well as your settings. Depending on the issue in some cases i suggest  a clean install ( uninstall  / reinstall) after exporting the settings.

  • Like 1

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