Kaspersky VPN application not working on Macos

[dio brandino]

I just downloaded Kaspersky VPN, and when I open the application, it doesn't open, and it'll make me force quit it.

[Danila T.]

Hello,

Reboot macOS.
Then in Terminal, run each command in turn (copy/paste/press Enter):

pkill ksec
launchctl remove com.kaspersky.ksec.bl.resolver
rm -rf ~/Library/Group\ Containers/*ksec*

After that you need to use Finder -> Go -> Go to Folder... type ~/Library/Containers/ and go to this folder. Find the com.kaspersky.ksec.bl.resolver folder and delete it to the trash. Empty the trash.

Check the problem.

[dio brandino]

Hi, so when I go into the recovery mode thing, and type it one by one, it doesn't work, am I meant to fully copy and paste what you did? Because if I do that, it wont be copied while I'm in recovery mode so I'm kind of confused. Could you give me step by step instructions on what to do?

Thanks.

[Danila T.]

This should be done in the normal mode of the system.