Renée Posted September 23 Posted September 23 I increasingly have to disable Kaspersky VPN to access reliable Dutch websites. What causes this problem? Is this the website or VPN? In the past I would have called the helpdesk, but since the helpdesk has been moved to India?, with employees who are difficult to understand, I have stopped doing so
Solution KarDip Posted October 5 Solution Posted October 5 Hello Maybe try adding the Website to split Tunnelling as a test. Means the Website will not be using VPN connection. How to do Android https://support.kaspersky.com/kaspersky-for-android/260305 How to do Windows. https://support.kaspersky.com/ksec-for-windows/5.16/232827 Also maybe you can try a different protocol also as a test. Website will still be using VPN connection. How to do Android. https://support.kaspersky.com/ksec-for-android/1.73/260308 How to do Windows. https://support.kaspersky.com/ksec-for-windows/5.16/236273#:~:text=Kaspersky VPN uses the WireGuard,ChaCha20-Poly1305 data encryption algorithm. Thank you. 1
Renée Posted October 8 Author Posted October 8 Thank you very much for your answer. It's strange, but the last 1,5 week I had no problem at all, but, if necessary, I will add the website or I will try your second option. 1
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