Kaspersky VPN

[Dimitris]

I have downloaded the Kaspersky VPN installation file. When I choose to install, I get the message: "The program is not compatible" and it doesn't install.

[Flood and Flood's wife]

1 hour ago, Dimitris said:

I have downloaded the Kaspersky VPN installation file. When I choose to install, I get the message: "The program is not compatible" and it doesn't install.

Hello @Dimitris, 

Welcome!

1. Which OS, refer: How to find the version of your operating system? 
2. Post a full screen screen-print, including system date & time, of the error, we need to see what you see? 
3. Which region/location are you in please? 
4. Where was the KVPN installation file downloaded from, post the URL please? 
5. Is any other Kaspersky software installed? 
6. Is Kaspersky VPN Premium or Free? 
7. Is there any other VPN software installed? 
8. Has the VPN installation guide been followed? 
9. Is the OS compatible, refer: 

• Kaspersky Secure Connection, Windows, Hardware and software requirements
• Kaspersky VPN Secure Connection for Android, Hardware and software requirements
• Kaspersky VPN for Mac, Hardware and software requirements
• Kaspersky VPN Secure Connection for iOS, Hardware and software requirements

Please post back?

Thank you?
Flood?+?

Resources:

• Known compatibility issues of Kaspersky VPN Secure Connection
• Kaspersky VPN Secure Connection cannot be used with connections through proxy server

Edited November 8, 2022 by Flood and Flood's wife
changed when to where ?|| added extra questions