Kaspersky Lab Launcher using a lot of CPU

[mohe]

Uninstalling the application iCUE from CORSAIR relieved the symptoms!

Edited October 2, 2022 by mohe

[Mourad EL AOMARI]

try to disable backgound scan 

[dinub1]

On 7/15/2021 at 12:14 AM, Kobe said:

Same problem. Kaspersky Lab launcher 30% CPU usage. Try switching it off and on again. So go to KIS settings, click on File Anti-Virus, make sure Security level is Optimal, turn File Anti-Virus off, save, confirm. You will receive warning notifications. Turn File Anti-Virus back on, save, confirm. Kaspersky Lab launcher should now be using 0 to 0.4% CPU usage. 

 

I have turned it off then on. Its Kaspersly Plus. Without altering any of the settings, when turned on again, it takes only about .4%. I know what to do from now on. But this is unreasonable.

[Stevex]

I know it's an old thread, but I'm having the same problem. Laptop very slow, hangs and Disk usage at 100% after boot up for 5 minutes +. 

[Flood and Flood's wife]

8 minutes ago, Stevex said:

I know it's an old thread, but I'm having the same problem. Laptop very slow, hangs and Disk usage at 100% after boot up for 5 minutes +. 

Hello @Stevex, 

Welcome back!

1. Have the instructions from Anton Mefodys been followed? 
2. Disable Background Scan, read: How to enable or disable a background scan.

• IF after doing 1 & 2, the issue persists, log a request with Kaspersky Customer Service, https://support.kaspersky.com/b2c#contacts - select either Email or Chat, then fill in the template as shown; include a *detailed history*; Support may request logs, GSI & other data; they will guide you.
• *Also* -> IF using Chat - *before* ending the chat -> ask the operator to email (you) a copy of the chat transcript - otherwise (you'll) have no record of the chat*    

Please share the outcome with the Community, when it's available?                 

Thank you?
Flood?+?