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Kaspersky keeps popping up a message about Adobe AcroCEF because of a Self-signed certificate


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Posted

Every time I start my computer up, I get a popup from Kaspersky about a self-signed certificate from Adobe AcroCEF. I have no idea what this means, but is there a secure way to fix this issue?

kaspersky.png

Posted

Welcome to Kaspersky Community.

 

Please provide versions of operating system and K. product.

 

Do you have any Adobe product installed?

Posted

Thank you!

I have Windows 11 Version 22H2 (OS Build 22621.2715)

I have Kaspersky Free Version 21.15.8.493

I have Adobe Photoshop, Illustrator, Acrobat, Premiere Pro, After Effects, Bridge, Audition, Media Encoder, and Camera Raw installed.

Posted

Can you click in "View Certificate" and in "Details" in Your previous capture and post a capture of the info about the certificate and Details?

 

Are those Adobe products updated? Installed from a legit source?

Posted

I will post a capture once it pops up again. It was popping up every time I started my computer, but it hasn't popped up since Tuesday. I keep all of my Adobe products updated and installed straight from the Creative Cloud app.

  • Like 1
Posted

Funny enough I just got the message.

Screenshot 2023-11-23 174852.png

Screenshot 2023-11-23 174915.png

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  • Solution
Posted

In the past, there was an issue related to wpad:

 

 

But I'm not sure if it's the same case as Yours 🤔 probably not...

 

If after follow the steps given in that link, still no success, You can try to go to Settings -> Security Settings -> Advanced Settings -> Exclusions and Actions on object detection -> Manager Exclusions, and there add the application: AcroCEF.exe

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  • 2 weeks later...
Posted
On 11/24/2023 at 4:56 AM, harlan4096 said:

In the past, there was an issue related to wpad:

 

 

But I'm not sure if it's the same case as Yours 🤔 probably not...

 

If after follow the steps given in that link, still no success, You can try to go to Settings -> Security Settings -> Advanced Settings -> Exclusions and Actions on object detection -> Manager Exclusions, and there add the application: AcroCEF.exe

This seems to be the only fix that works for me. I've been waiting for it to pop back up before I replied, and this seems to be working. Thank you for everyone's help.

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  • Thanks 1

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