Kaspersky Endpoint Security Cloud - Kaspersky Agent communication and firewall exclusion

[mighty]

Dear Folks, Kaspersky Support,

I use a 3rd party Hardware Firewall which blocks the Kaspersky Agent/Endpoint Security Agent with my Kaspersky Endpoint Security Cloud.

Could someone tell me which URL/Port needs to exclude in my 3rd party Hardware Firewall?

I did two Kaspersky Client installations on two new Windows 11 Clients. Installation was successfully installed but doesn't see the client in the Endpoint Security Cloud Dashboard.

 

I really appreciate any help you can provide.

[ElvinE5]

Good day

try checking port availability for user devices when working with the cloud

https://support.kaspersky.com/Cloud/1.0/en-US/208747.htm