Kaspersky Anti-Virus prompt asking for password while running scan

[Dani123]

Hello, as the title says every time i run the full scan I get a prompt for a few files asking for a password, I tried my windows password or kaspersky password and it doesn't work. In this example it asked me for a Malwarebytes file which I installed myself,  but there was other unknown files so I clicked "ok" without a password and deleted the file manually. What does clicking "ok" do? does that mean that kaspersky will scan and take care of the virus(if there is)? Or does clicking "ok" mean that that file is safe and it does not scan?Should i delete manually the unknown files raised?Should I click ignore?

The notification is in portuguese, but it says " Enter password"; File; and then 3 options of "Ok", "Ignore", "Ignore everything"

Thank you.

 

[harlan4096]

Welcome to Kaspersky Community.

 

Did You enable:

 

 

The last setting? If so, just disable it and save.

[Dani123]

Hi, yes it is enabled but i do want it to be enabled , like that unkown file that appeared that was password protected.What if it was a virus, but of course I don't have the password for it, does it scan when I click "ok" even with no password inputed?How can kaspersky bypass the password protection to scan the files?

[harlan4096]

No, You must know the password and type it, if you want K. to scan it... no miracles here.

[Dani123]

So that's kind of a loophole i guess, cause I can't know the password of a unkown file on my pc. So conclusion is to manually delete if it catches anything unkown that is password protected ,got it. Thanks for the help!

[CLEsports]

22 hours ago, Dani123 said:

So that's kind of a loophole i guess, cause I can't know the password of a unkown file on my pc. So conclusion is to manually delete if it catches anything unkown that is password protected ,got it. Thanks for the help!

It would be better to unselect the "scan password-protected files". The file you listed above is for Malware Bytes and could cause that program to no longer work if it is deleted.