Jump to content

Kasperksy Total Security causing AI Suite to error and fail to start


Go to solution Solved by Danila T.,

Recommended Posts

Posted

Do you have folder AI Suite III in --> C:\Program Files (x86)\ASUS\AI Suite III?

Posted
17 hours ago, nexon said:

Do you have folder AI Suite III in --> C:\Program Files (x86)\ASUS\AI Suite III?

Yes, when I try to reinstall that folder is created (after I deleted it with the tools) with just few files and then I have an error that say "cannot open asio.sys". I tried few tutorials about fixing the problem, but nothing worked and I really don't know what to do. I think I'm not going to use ai suite until I format my pc

Posted

I would try restore windows from restore point.

And then uninstall it from control panel.

If you cant do this then contact Asus tech support. 

Yury Parshin
Posted

Hello,

Problem fixed. Please update bases of our product and perform reboot. We apologise for the inconvenience

Thanks

  • Like 2
  • 1 month later...
Posted

I have the same problem

 image.png.a9f1c48c1579c85b31dd619bf244b09a.png

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now


×
×
  • Create New...